Xpress Pro video does not play in program monitor

[Thegame2737]

is the monitor black? or is the video frozen on the screen? doest it skip from freeze to freeze like a strobe looking effect? I’m not sure I’d have any type of anser anyway, but that info might be helpful to the people that know much more than I do.

[Lauralouface]

The monitor is just black…

Thanks for replying 🙂

[Michael Hancock]

Are you on a PC or Mac, what video card are you using, what driver for that video card, and what version of quicktime are you using? What version of Avid are you using (Xpress Pro, Media Composer, version of that flavor, etc…). More info and we’ll get going on fixing your problem.

In addition, do you have a Mojo, Mojo SDI, Adrenaline box, etc…? Is this just regular video that won’t play, or is it “realtime” effects? Check that you have Render-On-The-Fly turned on–I think it’s under the Clip menu across the top of your screen.

Let us know!

Michael.

[Lauralouface]

Ok, here goes:

It is just regular video that won’t play, (but render on the fly is checked also) I am using Avid Xxpress v 4.5.1 (Mojo) and the video card is a Matrox Millennium G550, and I just updated the driver…Matrox Graphics vs 5.86.32.0, and Quicktime is version 7.1.5. Also, it is a PC. Whew, hope I got all those!

Thanks,

Laura

[Lauralouface]

Ok I’m not blonde – but am feeling like it today. I’m lame and was looking at the source monitor :/ However it doesn’t change the fact that the Composer monitor doesn’t play – you can scrub the timeline and it plays all that, but when you just hit the play button it stays on one frame and plays on the external monitor fine.

Sorry for being confusing!

[Thegame2737]

perhaps the computer is bogged down from effects? try rendering if everything is not rendered? That’s a simple fix so there’s a chance you already did that- Also the monitor can not be covered even partially by the timeline, source window, effects pallete, or anything else- however, i’m pretty sure it won’t play in general if that is the case so you wouldn’t see it at all. But I could be wrong. Just a couple of simple things, but sometimes when you look all over the place its that one button thing thats so easy you forget. Hope it is!

[Dave Schweitzer]

Whoops, did someone just recently update quicktime?

https://www.avid.com/onlineSupport/supportcontent.asp?contentID=10508

[Bouke Vahl]

Check on the Avid site if your graphic card is approaved.
If not, forget it…

Bouke

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