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Activity Forums Media 100 XDCam Transfer PAL problem

  • XDCam Transfer PAL problem

    Posted by Nick Griffin on August 24, 2010 at 10:38 pm

    Not sure what’s going on here… but

    I’m using XDCam Transfer 2.7.0 which has been working fine with NTSC. Now I have a project in PAL and when I attempt to open the disks I’m getting the error message “The clip thumbnail could not be saved to the cache as it was an unrecognized format.” Huh?? This worked just fine a little over a year ago (the last time I had to shoot and finish in PAL).

    Any ideas on what’s wrong, and more importantly how I can QUICKLY find a fix? Thanx in advance for a solution.

    Michael Slowe replied 15 years, 8 months ago 3 Members · 7 Replies
  • 7 Replies
  • Floh Peters

    August 25, 2010 at 8:54 am

    Have you tried the latest XDCam transfer software? They are up to 2.12 now, I think.

  • Nick Griffin

    August 25, 2010 at 11:01 am

    Sure, I will but… dumb question… isn’t 2.7.0 a higher version number than 2.12 ?

  • Floh Peters

    August 25, 2010 at 11:23 am

    Not in the Sony world. They went to 2.9, then to 2.10 and so on. So 2.12 is 5 higher than 2.7 😉

  • Nick Griffin

    August 25, 2010 at 8:09 pm

    As always, Thanks Flo! Worked like a charm. I knew of the existence of 2.12 but logically assumed it was either for something else or an earlier version. And it actually fixes a few of the annoyances of 2.7. Version 2.12 coming AFTER version 2.7. Hmmm… funny these Japanese. Now back to my second PAL project in as many years. Wonder what issues I’ll have with deliverables.

  • Michael Slowe

    August 26, 2010 at 10:34 am

    Not that funny Nick when you consider twelve comes after seven.

    Michael Slowe

  • Nick Griffin

    August 26, 2010 at 11:45 am

    Err, duh! Thanx for the math lesson, Michael. But one doesn’t come after seven. 3.0 comes after 2.7 in the software world in which the vast majority of companies live.

  • Michael Slowe

    August 26, 2010 at 3:45 pm

    Yes Nick, I was being rather facetious, but Sony obviously read the numbers 9, 10, 11, 12 not as the software world does.

    Michael Slowe

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