• Avid Media Composer

  XDcam HD & MC5/ “Exception: Failed to get the same temporal offset from the AMA Plug-in”

  Posted by Nick Ravich on March 31, 2011 at 1:57 pm

  Hello-

  Running Avid Media Composer 5 on 2.93GHz 8-core Mac Pro, OS 10.6.

  Recently shot our first batch of Xdcam HD footage – 1080/60i MPEG HDD422 50 mbps – and have kinda sucessfully ingested into Avid, off an external drive using, AMA volume link.

  Kind of sucessfully bec/ it’s oddly intermmitent – after a couple of failed attempts at ingesting (see below about repaired drive), I was able to get AMA volume link to work. Media appeared in bins & played back in app. But over time – say 2 or 3 launches of the app – it starts to get increasingly wonky. I’ve brought in 4 optical disks worth of media, into 4 separate bins. At certain point app won’t let me open some of the bins and I get an “Exception: Failed to get the same temporal offset from the AMA Plug-in” error message. Also, the clips in the bins I can open play back really funkily, with odd
  horizontal blue line patterns.

  Also unsucessful in playing this footage in XDcam clipbrowser (though it will recognize my XDcam EX stuff.)

  Again, I’m linking directly from an external drive (to which the original optical disk media had been transferred.) Know that there was an issue with original field drive transfer to this working drive; one of the optical disk media sets/folders failed to transfer. I did a disk repair on the field drive and it seemed to correct itself. Is it possible there’s some fatally corrupt bit of media that’s messing things up?

  I assume it’s not a case of a missing driver – since there’s on other hardware besides the external drive involved. And the XDcam HD plug in is pre-installed. I confirmed that in the Avid console. Will latest patch help? A responder to a previous related post suggested the
  below.

  Any suggestions would be REALLY helpful.

  Thanks,

  Nick.

  Here are the best guides:
  https://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=367205

  and
  https://www.avid.com/ama

  and there are many, very good xdcam tutorial videos in my
  https://www.freddylinks.com pdf

  Make sure you have the correct OS:
  https://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=267087

  The latest version, and MC patch: 5.0.x = 5.0.3.8 latest
  https://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=379435

  The correct XDCAM, EX drivers (see readme Page 22 for the the version you have)
  https://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=370951
  And that you don’t have cabling issues, those could be trickier to solve.

  ..and I almost forgot this classic: Repair permissions
  https://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=271837

  Nick Ravich replied 15 years, 5 months ago 1 Member · 0 Replies
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