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Working with 4K footage in 1080p project – unsupported resolution error
Hi all! We’re a little late to the party, but finally shooting 4K footage (with a Sony F55). We are shooting for a 1080p project and editing on Media Composer 8.5. Working with the footage keeps producing the following error: “Exception: Unsupported Resolution”. The Avid basically freezes and does not let me do anything until I get rid of the sequence. And sometimes even then it keeps popping up.
I’ve spent a couple hours on the phone with Avid tech support and they don’t seem to have a clue. Hopefully somebody here can shed some light on the problem. The idea is to be able to edit in 1080p and have the ability to punch in to the 4K footage without losing quality/resolution.
The 4K has been shot with a Sony F55 as MXF files. If I access the files from the 1080p project, they play just fine, edit fine, frame flex works. All good. But if I try to cut them into a sequence with ANY 1080p footage, I get the error.
If I transcode/consolidate the footage to 1080p, I still get the error.
If I create a 4K project and bring the 1080p footage into that project (as recommended by Avid support)…same error.
Is there something I’m missing? Does anyone have a tried and true workflow for this situation?
Any feedback would be greatly appreciated!
Thanks,
Dan Brother