Working happily with CS 6 on Creative Cloud for two days and then…

[Timothy Auld]

Kevin,

Since I think you’d likely be interested I’d like to tell you about my experience with chat today. I can be reached at tauld@bigpinepictures.com if you’re interested.

Tim

[Kevin Monahan]

[Sandeep Sajeev] “And personally I’m not at all comfortable with the blase way in which these statements ‘Oh just call us and we’ll work something out’ (I’m paraphrasing) are made. “

Currently, Creative Cloud customers should contact support if you plan to be away from an internet connection for more than 37 days. https://helpx.adobe.com/contact.html

We’re aware of the use case problem and are working on a solution.

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!

Tweets by kev_mon

[Kevin Monahan]

Thanks, Tim. I sent you an email.

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!