Worker Node fatal initilisation

[Bryson Jones]

It’s telling you where it hurts.

There’s an illegal character in the XML config files. As a test, backup your worker.xml and workset etc. (Contact support for the exact files) and then try restarting Worker clean.

https://www.squarebox.com/catdv-backups/ That’s a link to where the files we’re speaking of are.

If that works, you can then check the XML configs for the bad character using a text editor. Or, if it’s a small config, just rebuild it or restore from a backup of your Worker XML files. (You are keeping a backup right?)

That’s all I got, but contact support because this may be a known issue that I’ve just not seen but that Java error is pointing to your config or workset files.

bryson

bryson “at” northshoreautomation.com

northshoreautomation.com

[Nick Clausen]

Thanks to squarebox support’s super fast response here’s what they said:

i think your workset file may have become corrupt this is the list of all your worker tasks

to fix stop the worker rename the file from workset.xml to something else – eg workset_old_feb27.xml and either restart worker which will automatically create a new workset file or replace it with the workset.bak file

you’ ‘ll find the workset file here

The worker.xml and workset.xml files are located at:

PC

C:\Users\?USER NAME?\AppData\Local\Square Box\worker.xml
C:\Users\?USER NAME?\AppData\Local\Square Box\worksetr.xml
MAC

MAC /Users/?USER NAME?/Library/Application Support/worker.xml
MAC /Users/?USER NAME?/Library/Application Support/workset.xml

cheers dougal

[Bryson Jones]

Excellent and thanks for sharing that solution here!

bryson

bryson “at” northshoreautomation.com

northshoreautomation.com