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Activity Forums Adobe Creative Cloud Windows 10 freezing during AE CC 2015 extraction in CC App, all other programs (InDesign, Illustrator, etc.) install fine.

  • Windows 10 freezing during AE CC 2015 extraction in CC App, all other programs (InDesign, Illustrator, etc.) install fine.

    Posted by James Gardner on January 4, 2016 at 6:43 pm

    Hello all,

    Im new to the forums here. Im searching out some help with this problem before the new semester starts. Im trying to reinstall After Effects CC 2015/2014 and my PC is freezing during the extraction that is run through the Adobe CC App. Im not sure if this is a graphics driver problem or something else with windows 10. All other programs install just fine.

    Windows 10
    2x Nvidia GTX 980Ti – SLI
    i7-5820k

    Im not sure if those specs help or not. If more is needed i can provide them.
    Any help or questions to resolve the situation are greatly appreciated.

    Thanks

    James Gardner replied 10 years, 4 months ago 1 Member · 0 Replies
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