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Forums Adobe Encore DVD Why would Encore 1.5 be more compatible?

  • Why would Encore 1.5 be more compatible?

  • Heather Memmel

    September 25, 2007 at 6:38 pm

    I know that burned DVD’s are not the most reliable when it comes to computer playback but it seems that a DVD created in Encore 1.5 plays in more machines than one created from CS3. This is very frustrating!! Both versions were composed from the same video files and put onto the same disc stock. The discs out of CS3 played on all the computers in our office except for the two acer laptops we have. The 1.5 version played on all machines. Any ideas on why this is happening and how to correct it so that I don’t have to install an old version of Encore onto my new machine? Thanks!

  • mike velte

    September 26, 2007 at 1:18 pm

    My experience with player incompatibility involves media. In those 2 PCs that wont play the CS3 discs, does Windows Explorer see the folder and files? Is there any error message?

  • Heather Memmel

    September 26, 2007 at 1:21 pm

    There is no error and the disc shows up as blank in Explorer. It just doesn’t do anything.

  • mike velte

    September 26, 2007 at 1:27 pm

    Well, you know the files are on the discs.
    That is probably media incompatibility or junk DVD drives. Try different/better media. Been there/done that…

  • Clint Fleckenstein

    October 5, 2007 at 2:03 pm

    Most likely the Acers have drives that only read one flavor of DVD media. We have this issue with older computers we test with in our shop.

    Clint

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