Why is Premiere messing up the Audio Track Allocations

[Brent Marginet]

Any Ideas what’s going on here.
Anyone.

\”MY MEDIA/PROJECT MOTO: If you think three copies of your media or project are enough.
Take a moment to place a value on them and then maybe add two more.
Hard Drives are now stupidly cheap. A RE-SHOOT AND YOUR TIME AREN\’T.\”

[Brent Marginet]

Anybody any suggestions.

Adobe can you at least step in here.
This makes absolutely no sense why PP is changing the Track Allocations.

\”MY MEDIA/PROJECT MOTO: If you think three copies of your media or project are enough.
Take a moment to place a value on them and then maybe add two more.
Hard Drives are now stupidly cheap. A RE-SHOOT AND YOUR TIME AREN\’T.\”

[Peter Garaway]

Hi Brent,

It appears that your source patching got reversed. Not sure why that happened, but that is why the ordering is wrong. If you change the source patching does the clip go into the timeline correctly?

Thanks,

Peter Garaway
Adobe

[Brent Marginet]

Yes if I reverse my source patching so that Clip 1 is Right and Clip 2 is Left then the audio tracks switch to the correct allocations. Problem is that this is not only incorrect patching but the A2 and A1 labels on Track 1 and 2 don’t change.

What’s even weirder is that not all Video Files end up with reversed Audio Allocations. The sample in the screen capture is easy to visually see the reversed tracks because of the audio that proceeds the tone but not all Videos have this.

I can’t be quessing which is correct for each clip especially when it starts doing this with 5.1 Videos. The Centre and LFE tracks are easy to figure out but not the Left, Right, Left Surround or Right Surround Tracks.

\”MY MEDIA/PROJECT MOTO: If you think three copies of your media or project are enough.
Take a moment to place a value on them and then maybe add two more.
Hard Drives are now stupidly cheap. A RE-SHOOT AND YOUR TIME AREN\’T.\”

[Peter Garaway]

Hmm, that’s really weird. I’ve asked our audio engineers and they are not sure what’s going on. They would like to get a project and media if possible.

If you are able to provide the project and media that would be very helpful. You can reach me at pgaraway at adobe dot com

Thanks and sorry for the hassle.

Peter Garaway
Adobe

[Brent Marginet]

Hope you got my email with my sample Video.

I do have an update which leads me to wonder whats going on.
I managed to test the same file on three other systems with PP and none of them are having the same issue.

I also recently picked up a couple of used 2014 MacBook Pros and PP doesn’t mess up the Track Allocations on them either.
Of course it ends up being my main system which is also my fastest 12 Core Mac Pro that has this issue.

\”MY MEDIA/PROJECT MOTO: If you think three copies of your media or project are enough.
Take a moment to place a value on them and then maybe add two more.
Hard Drives are now stupidly cheap. A RE-SHOOT AND YOUR TIME AREN\’T.\”

[Peter Garaway]

Hi Brent,

Sorry for the delay. I did get you email, thanks! As you could have probably guessed your file checked out fine on our systems.

It sounds like Premiere has some bad prefs stored somewhere. Have you tried clearing your prefs and/or uninstalling and reinstalling the app?

You file looks good but if you want to also share an empty project that could help us as well.

Peter Garaway
Adobe

[Brent Marginet]

Bad Prefs make sense.
As I was saying in my previous post I managed to get my hands on some other systems with PP installed and none of them are giving me the same issue.

Would you be able to tell me which prefs I should delete and where they would be located on EL Capitan. I could also try Digital Rebellions Preference Manager to see if it will clear up this issue.

\”MY MEDIA/PROJECT MOTO: If you think three copies of your media or project are enough.
Take a moment to place a value on them and then maybe add two more.
Hard Drives are now stupidly cheap. A RE-SHOOT AND YOUR TIME AREN\’T.\”

[Brent Marginet]

I removed all my preferences and that didn’t work so I did a full uninstall and when it asked if I wanted to keep my preferences I said no and let the uninstaller delete all of them.

I’m really PO’d now because it still hasn’t fixed the problem.
Damn Premiere is a piece of crap.
Guess I will do all of this with Avid like I’ve done in the past.
I was hoping to capitalize on the speed of AME for exporting after doing these stupidly simple edits.

\”MY MEDIA/PROJECT MOTO: If you think three copies of your media or project are enough.
Take a moment to place a value on them and then maybe add two more.
Hard Drives are now stupidly cheap. A RE-SHOOT AND YOUR TIME AREN\’T.\”

[Brent Marginet]

Hey Peter anymore suggestions.

I’ve deleted all the preferences that I can find, uninstalled and reinstalled PP as well as ran Digital Rebellions Preference Manager and nothing has fixed the problem. This is my main system and I have to have it working properly ASAP. This problem is so stupid it makes me wonder why I’m forced by clients to use PP.

I can’t stand working on my Laptop and there’s a big project coming up that I really need my main system working for.

\”MY MEDIA/PROJECT MOTO: If you think three copies of your media or project are enough.
Take a moment to place a value on them and then maybe add two more.
Hard Drives are now stupidly cheap. A RE-SHOOT AND YOUR TIME AREN\’T.\”