Where did the CalDigit forum go?

[Tim Wilson]

Hi Ray,

It was their choice to no longer be involved with the COW. Feel free to tell them you’d like them to reconsider.

In the meantime, I can point you to the COW’s SAN Forum to find what you’re looking for.

Regards,

Tim

Tim Wilson
Vice President, Editor-in-Chief
Creative COW Magazine
Twitter: timdoubleyou

The typos here are most likely because I’m, a) typing this on my phone; and b) an idiot.

[James King]

Hi Tim,

This is James from CalDigit. We have just had an internal meeting and can not verify asking for our forum on the COW to be taken down. Now either there has been a mistake here or there has been a miscommunication.

I would like to state on behalf of the company we would like to bring our forum back online.

If you have any instructions that state otherwise please get in touch with me.

Thanks

James King
CalDigit UK LTD- European distribution for CalDigit eusales@caldigit.com
Follow us on Facebook http://www.facebook.com/CalDigitStorage

[John Mulhall]

That was what I was wondering too. Seeing as I’ve had horrible customer support (can’t even get an email response) from them regarding a massive failure on an HDPro 24 unit, is this company long for the world?

[John Mulhall]

James,

Any insight into why CalDigit tech support (and sales, for that matter) won’t return my emails regarding a massive failure on an HDPro 24 unit? I’d have thought buying tens of thousands of dollars of product would warrant a spot of customer service, but guess not. We’re already looking for alternatives, and we’ll advise others to as well.

John Mulhall
Mothership Creative
310-526-7427

[James King]

Please can somebody from the COW forums make contact with me or please provide me with contact details regarding getting the CalDigit Forum back online.

For people with CalDigit support issues at the moment please e-mail support (at) CalDigit (dot) .com
If you still get no response please e-mail James_King (at) CalDigit (dot) com and I will follow up for you and make sure somebody gets you a response.

Thanks

James

CalDigit UK – European distribution for CalDigit eusales@caldigit.com
Follow us on Facebook http://www.facebook.com/CalDigitStorage

[James King]

Hi John,

I have passed on your information and problem and asked them to contact you. I am going to be in Amsterdam at a show for the next week so I will have limited access. However if you still are not receiving the support you deserve please contact me on here again.

Thanks

James

James

CalDigit UK – European distribution for CalDigit eusales@caldigit.com
Follow us on Facebook http://www.facebook.com/CalDigitStorage

[Tim Wilson]

And gents, as I mention above, please check out the COW’s SAN forum. You’ll find people using all kinds of systems who are in a good position to advise you on a variety of choices.

Regards,
Tim

Tim Wilson
Vice President, Editor-in-Chief
Creative COW Magazine
Twitter: timdoubleyou

The typos here are most likely because I’m, a) typing this on my phone; and b) an idiot.

[John Mulhall]

Thanks.

[John Mulhall]

Still no response from CalDigit.

[James King]

Hi John, Can you confirm you have still not had a response?

I have highlighted the issue to all possible parties. Unfortunately due to my presence at IBC I only have access to my e-mails in the evenings. please do let me know regularly if you are still not getting a response so I can continue to mount pressure.

I will get you a resolution to your problem,

Thanks

James

CalDigit UK – European distribution for CalDigit eusales@caldigit.com
Follow us on Facebook http://www.facebook.com/CalDigitStorage