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Activity Forums Maxon Cinema 4D What’s the skinny on Maxwell Render’s support team?

  • What’s the skinny on Maxwell Render’s support team?

    Posted by Michael Munkittrick on November 28, 2006 at 12:59 am

    I am very motivated to buy the Maxwell Render engine for use within C4D, but after registering with the MXM materials website in order to get a feel for the incorporation of those materials into Cinema4D, but I seem to have lost their interest. Is there a secret word that makes them respond to requests?

    Thanks…

    Michael Munkittrick
    Gainesville, Florida USA

    Michael Munkittrick replied 19 years, 5 months ago 3 Members · 4 Replies
  • 4 Replies
  • Samir Kharchi

    November 28, 2006 at 1:06 am

    Hi,

    without condemning the maxwell guys, their customer service policy is rather…hmm, how can I put this…unresponsive. 🙂
    Really, there have been discussions about this and the maxwell render engine in generel in several forums by disappointed c4d-maxwell users.

    I don

  • Adam Trachtenberg

    November 28, 2006 at 1:29 am

    Next Limit’s customer support is abysmal–the worst I’ve ever seen.

  • Michael Munkittrick

    November 28, 2006 at 4:38 am

    In fairness, I was warned prior to my research about Maxwell Render’s practices…and I didn’t listen. (THUD as my head hits the desk).

    Everyone here has stressed the Advanced Render module and Final Render for C4D…and considering the current lack of communication with them, I can’t justify the purchase at present.

    Thanks…

    Michael Munkittrick
    Gainesville, Florida USA

  • Michael Munkittrick

    November 28, 2006 at 4:40 am

    Preaching to the choir my friend, preaching to the choir…

    Thanks. At least I know it’s not personal. I was beginning to get a complex, like maybe my deodorant stopped working.

    Michael Munkittrick
    Gainesville, Florida USA

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