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Activity Forums Adobe Encore DVD What the F….rame skip – stick?

  • What the F….rame skip – stick?

    Posted by Johannes Schwarz on February 5, 2013 at 12:26 pm

    Hi,

    this problem is killing my hours fast:

    I have a rather complicated menu system with transitions, sub-menus and 35 timelines set up and ready. That is why I’m still trying to work this out, rather than drop Encore CS6 and try other software.

    PROBLEM:
    Everything seems to work when building the project (having conquered one “end of file” error yesterday using “Procmon”), BUT the final output (whether DVD image or DVD-disc – tested on Computers and a DVD-Player) skips a frame every now and then – NOT in the menu or transitions – BUT in the actual video content (noticeable in all timelines that have motion at the point it skips) – which is driving me crazy:

    It’s a PAL pal Project.
    I’m using 25p PAL videos on the timeline (tried m2v with mpa separately / and mpg – no difference). I’m exporting them from Premiere Pro CS6 via the Adobe media encoder – CBR @ 6Mbps with Audio being AC3 192kbps. I notice there is some discrepancy on the time line between audio and video length. I adjust it as close as it will let me, but they rarely match 1:1.
    The file previews fine on its own in VLC or WMP
    They even preview smooth and fine in the Encore DVD-Preview

    BUT once I build the project….argh… even though I tell Encore NOT TO TRANSCODE the assets.
    The audio does not skip. Only the video drops a few frames at irregular intervals (or maybe it sticks to one frame for 3 frames and then jumps to where it should be). It generates a stutter in the output, that is not acceptable.

    What the F…rame skip!?

    Anybody experienced something similar and know a work around?

    Mark Stuart replied 13 years, 1 month ago 5 Members · 21 Replies
  • 21 Replies
  • Daniel Ludwig

    February 5, 2013 at 2:19 pm

    Johannes,
    there are several issues!

    first of all: your projec-settings have to be set correct. should be PAL MPEG2 and AC3 dolby digital audio for DVD.

    if your assets wont match the project/transcoding-settings they will be transcoded to whatever is set in the settings.

    assets should be encoded prior authoring within encore using adobe media encoder.

    NOTE: allowed assets are only MPEG2 elementary steams (.m2v) or dolby AC-3-files (.ac3)

    2nd NOTE: if your project-settings have been set differntly you wont be able to switch them back, you need to create a new project and start from scratch.

    3rd NOTE: if your source-material is HD, you should downscale to PAL SD first prior encoding.

    you also might be awared of media-quality! only use high-quality DVD-media like verbatim (AZO) or taiyo yuden.

    cheers

    danny

  • Johannes Schwarz

    February 5, 2013 at 3:01 pm

    Thanks for the input Daniel, but I have eliminated these potential problems before posting. Just had an Adobe Rep work on my screen. He could not solve it either.

    Maybe it is a freak thing, that nobody has experienced?

    In case someone did and solved it, please enlighten me 🙂
    Thanks

  • Jeff Pulera

    February 5, 2013 at 3:02 pm

    Hi Johannes,

    I noticed you mentioned .mpa and .mpg files. Those could cause issues – if multiplexing the audio and video into an .mpg file, the audio and video lengths may not match in Encore, this is a known issue. The best course of action will be to create the default .m2v and .wav files from AME, and import those assets into Encore, and Encore will transcode the audio to .ac3 and should leave the video alone then.

    Thanks

    Jeff Pulera
    Safe Harbor Computers

  • Daniel Ludwig

    February 5, 2013 at 3:41 pm

    there could always be a short gap beween MPEG2 and AC-3-files as AC-3 has an equal structure like a GOP within your video.

    cheers

    danny

  • Johannes Schwarz

    February 5, 2013 at 5:55 pm

    The misery continues…

    Some trouble shooting done:
    1) I said up top: I tried m2v with mpa. Then I tried simple mpg. NO LUCK

    2) I tried dynamic link in encore but get bad quality even if I manually control the settings on the encoder of encore. Plus: the stutter is not gone in all files

    3) i tried shortening the video sequence to the problem area. Problem arises in the precise same place in the video. So it is no timeline issue in encore

    4) I tried putting one of the videos having stutter in a new encore project just by itself. Problem persists – so it is not the encore project per se

    5) i tried video only (removing audio) seeing if the audio could be the culprit. No. Stutter still there.

    6) I tried re-encoding an mpg2 with a third party software – just for fun. Stutter gone (but quality is bad naturally).

    So, I’m beginning to think that the problem is in how the file comes from Premiere or the Media encoder. It does not show in VLC or WMP when played stand alone, or even in Encore Preview Mode. But somehow it will not come out right once it went through the BUILD process despite being set to “Don’t transcode”

    Anybody an Idea how I get my video files out of premiere using something other than the Adobe Media Encoder (MPEG2-DVD) to make it usable for encore?

  • Jeff Pulera

    February 5, 2013 at 6:11 pm

    Hi Johannes,

    Your problem seems to be unique and may be a result of some step of your workflow, such as having dozens of timelines. Also, I saw your other post where you wanted to make an NTSC DVD from PAL footage. Is the current issue all PAL or are there some conversions going on? If so, that might explain a lot

    Thanks

    Jeff Pulera
    Safe Harbor Computers

  • Johannes Schwarz

    February 5, 2013 at 6:20 pm

    Hi Jeff,

    the other post is about what I wanted to do once this this is finished. I’m producing a PAL-DVD for Europe and an NTSC one for North America.

    Currently it is all PAL.

    My suspicion seems to get more weight: there is something wrong about how premiere (or AME) delivers the mpeg. I just exported as AVI, let Encore transcode and the result does not show the stutter. I’m still not real happy about the quality, but I see light at the end of the tunnel.

    Looks like I have to export 72 avi’s to replace the mpegs in Encore. Odd, but it seems to be the only way. Or is there a chance to replace the AME Mpeg2 encoder with a different version?

  • Jeff Pulera

    February 5, 2013 at 6:32 pm

    Since you’re the only one having this particular issue, it could be workflow-related. What is your Premiere sequence setting, and what AME settings are you using? Is it possible to post a screen grab of the AME encode settings?

    There should not be any issue using the AME-generated file, but as discussed, should be .m2v. Basically, choose “MPEG-2 for DVD” and then a Preset that best matches your footage like “PAL High Quality”, and then besides adjusting the data rate, DON’T TOUCH other settings. Perhaps something is out of whack in the settings that is messing up the encode.

    Jeff Pulera
    Safe Harbor Computers

  • Johannes Schwarz

    February 5, 2013 at 7:01 pm

    here are my settings

    ex.jpg

  • Jeff Pulera

    February 5, 2013 at 7:06 pm

    I believe the ability to export Dolby direct from AME is new to CS6. The “tried and true” method is to use the default “PCM” which creates a .wav file and Encore then transcodes to Dolby. Only takes seconds. Have you tried that workflow?

    Jeff Pulera
    Safe Harbor Computers

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