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  • Weird flicker glitch

    Posted by Heidi Kumao on July 7, 2010 at 3:47 am

    I just installed AE CS5 on my MacPro 2.93 GHz, 16GB ram machine and I’m getting some weird screen flickering and my computer completely freezes when working on a composition in the timeline. I didn’t have this problem with CS4 editing the exact same stuff. I’ll be adjusting masks on a layer and WHAM–the entire computer starts flickering like an old broken analog TV set with the vertical roll. The mouse is frozen. I can’t do anything. Force Quit doesn’t even work.

    I can’t figure out if it’s the footage or some other setting …
    The footage was shot in 1080i 60 and re-rendered in Final Cut to be HDV 720p 29.97 fps for my composition which is HDV 720 29.97 to match all the other footage I’m using. Should I have left it as 1080i and re-interpreted it?
    Is this a CS5 issue?

    anyone have any ideas? This is really a drag.

    Todd Kopriva replied 15 years, 8 months ago 3 Members · 5 Replies
  • 5 Replies
  • Todd Kopriva

    July 7, 2010 at 5:29 pm

    I’m guessing that you’re running Mac OSX v10.6.4 and have an NVIDIA card.

    That operating system version has problems with drivers for NVIDIA cards. This doesn’t just affect Adobe software. (E.g., https://i.tuaw.com/2010/06/21/steam-doesnt-play-well-with-10-6-4/ )

    If I’m right, then my first suggestion would be to downgrade to Mac OSX v10.6.3.

    Also disable OpenGL.

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    Todd Kopriva, Adobe Systems Incorporated
    Technical Support for professional video software
    After Effects Help & Support
    Premiere Pro Help & Support
    ———————————————————————————————————

  • Suzanne Hemphill

    July 18, 2010 at 4:28 pm

    I am having the same exact problem and was somewhat “relieved” to find out it isn’t a card problem. However it is a HUGE issue and Apple needs to get this fixed ASAP. I disabled OpenGL acceleration in AE and Photoshop and the flickering/freeze has not occurred again. What a shame to upgrade to CS5 and have to disable the OpenGL acceleration!!!#$%!

    Suzanne
    MaD Studio

  • Todd Kopriva

    August 17, 2010 at 11:34 pm

    Apple has released a fix.

    Let us know whether this addresses your problem.

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    Todd Kopriva, Adobe Systems Incorporated
    Technical Support for professional video software
    After Effects Help & Support
    Premiere Pro Help & Support
    ———————————————————————————————————

  • Heidi Kumao

    August 22, 2010 at 10:00 pm

    Thanks for the response. I am still confused WHEN I can use OpenGL. It seems like everything I do needs it to be TURNED OFF.

    do you have a better explanation or know of one for the OpenGL use?

    thanks.

    Heidi

  • Todd Kopriva

    August 23, 2010 at 12:54 am

    > do you have a better explanation or know of one for the OpenGL use?

    The OpenGL renderer is just useful for rendering previews and for screen updates during interactions (e.g., dragging property values). I leave the preview mode set to OpenGL – Interactive and never turn OpenGL on for final renders.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    Technical Support for professional video software
    After Effects Help & Support
    Premiere Pro Help & Support
    ———————————————————————————————————

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