Warranty on HVX

[Jan Crittenden livingston]

It is not a world wide worranty, the warranty is in the country of origin. Looking at the fact you are asking for a HVX202, this is a China model or at least Asia, I believe. There would be no warranty here in the US, and at this point it would be difficult to trouble soot some parts of a problem with this camera as it is so new.

Best to purchase where you will be, so if you are going to be traveling in Asia, then buy it there and you will have the info on where to send it. Or purchase the HVX200 here and again you will know where to send it.

Now you can get something fixed in a foriegn country, pay for the service and then file to have the warranty covered to the Company that is responsible for the warranty service. For example you are in Chine, something goes wrong. You have it fixed and then once you are back in the US you apply to Panasonic US for reimbursement. The only way this doesn’t always work out is exchange rates, so the value of your receipt may flucuate with the exchange rate, but as long as it is a warranty repair, it would be covered. A little more paperwork but covered.

Hope this helps,

Jan

Jan Crittenden Livingston
Product Manager, DVCPRO, DVCPRO50, AG-DVX100
Panasonic Broadcast & TV Systems

[Steve Voyk]

Hi Jan,
Many thanks… guess I’ll have to buy it in Asia in that case since I’ll be using it there pretty much most of the time.
Regards,
Steve