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Activity Forums Adobe Premiere Pro Wacom users?

  • Joost Lieuwma

    October 6, 2015 at 8:42 am

    I have the same problem for years now.

    I’m using OS-X Yosemite, Wacom Cintiq 27QHD, and the latest version of Adobe Premiere Pro (CC 2015).
    But I noticed this problem when I started using Premiere Pro Cs5 in combination with an older Wacom Cintiq.

    Latest reaction from Wacom in an email conversation:

    “I understand the frustration of the customer, but I am afraid, that we have limited influence on software made by other companies. Wacom frequently reports bugs to software suppliers such as Apple and Adobe. We work with them and supply all information we can provide. Then we have to wait til it gets fixed. It can help in the process, if customers report the problems directly to the makers of the software.”

  • Joost Lieuwma

    October 9, 2015 at 1:59 pm

    New reaction from Wacom after an email conversation:

    “Wacom has now officially filed a bug with Apple: there is a problem in OSX causing lags and delayed reactions. We work with Apple and 3rd party software suppliers to solve the problem or find a work around inside their software for better tablet data handling.”

  • Stephen Abbott

    October 12, 2015 at 7:37 am

    I’m a long-time Wacom user. I’ve gotten so used to Premiere’s bad handling of dragging keyframes and number sliders that I’ve given up and gotten used to typing in almost all of my keyframing with the numberic keypad. Clicking and dragging felt like it had way too much acceleration included: I’d end up with very large values all too quickly.

    However, it appears that Premiere CC2015 is a lot better. Value adjustments under Effect Controls are significantly more stable, and timeline clip keyframes (rubber bands) are a bit better.

    Mac OS 10.10.4
    Wacom Intuos 3
    Wacom 6.3.11w3 (from Jan 2015)

    Anyone else seeing this improvement?

  • Stephen Abbott

    October 12, 2015 at 9:31 am

    Oh no! I updated the Wacom driver to 6.3.14-2, and Premiere’s slider response is back to the old madness…


    Stephen Abbott

  • Eddie Maldonado

    November 1, 2015 at 1:38 am

    Has anyone experienced this issue on Mac OS X Capitan? Haven’t made the jump yet but if it fixes the problem I’d do it. This problem also affects Lightroom’s Curves for me but curiously Photoshop’s curves are spared.


    eddie maldonado | http://www.eddit.net

  • Brad Courtney

    November 4, 2015 at 5:19 pm

    Oh it is still weird in El Capitan. Mostly in Premiere. I have an Intuos 3 Pro Large.

    I have it on the older driver (the Jan 2015 one, newer driver is useless for Premiere) and the effects controls work BUT when you scrub with the pen over the timeline the playhead in the program viewer you go right to each frame but the indicator in the program and source viewers slide towards your spot, then past it and then catch up and It then sometimes cycles through selecting random things in the timeline. Sometimes if I have to wait for the UI to do it’s dance before I can move on to the next thing. I also have some buttons mapped to enter trim, trim forward many and add default transition and if I do that too fast the program crashes. I’m still using the tablet so it obviously isn’t crippling, but it’s not ideal.

    After Effects I think I’m good. I haven’t noticed anything too weird in Photoshop either.

  • Eddie Maldonado

    November 4, 2015 at 8:38 pm

    Ok. It drives me nuts using Lightroom’s Tone Curve too. The strange thing is the same Curves in Photoshop and AE works normally. I tried going back to the Mouse but I’m just making the move to Premiere Pro and it’s driving me nuts to learn a new system and use a mouse. Last night I used the touch gestures on my Intuos Pro and that actually works pretty well for adjusting keyframe values. Try it if you can, you enable Touch, and use a three finger tap and drag left and right. Otherwise the Pen works well scrubbing through the timeline and for cmd+highlighting edits to get to trim mode. For me it’s better than reaching for the mouse or another trackpad.

    Hopefully we get a better fix soon. Good luck all.


    eddie maldonado | http://www.eddit.net

  • Stephen Abbott

    November 5, 2015 at 2:46 pm

    Well, I went to check for a new Wacom driver, and instead got the older one… 6.3.11w3 from Jan 2015. So, it seems that Wacom has pulled the newer driver for now, and I’m back to being able to click-n-drag things in Premiere, whew!

    @Brad Courtney, I don’t have the same timeline scrubbing problems you’re describing—that behaves pretty much as I expect (though Premiere is pretty choppy when scrubbing in the program monitor).


    Stephen Abbott

  • Morgan Reese

    November 10, 2015 at 8:56 pm

    Bamboo CTH670 installed today on OSX 10.11.1 using driver 5.3.6-6 running Premier Pro CC 2015 perfect.

  • Morgan Reese

    November 10, 2015 at 9:00 pm

    Installed Bamboo CTH670 today on OSX 10.11.1 using driver 5.3.6-6 running Premier Pro CC 2015 works perfect with keyframes, curves, sliders, the only strange behavior is sliding in the timeline is delayed in the source slider button but falls to the correct spot.

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