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Activity Forums Adobe Premiere Pro Vs 14 – 2020 Crash After Startup?

  • Vs 14 – 2020 Crash After Startup?

    Posted by Bob Thompson on November 22, 2019 at 9:59 pm

    When I open an updated 13.1.5 project in Premiere 14 the program will open, freeze, then give me the opportunity to send in an error report to Adobe. The weird thing is I can create a new project, import the project that crashed and everything will work fine.

    I believe this snippet is the error…
    crash exception=”EXCEPTION_ACCESS_VIOLATION” exceptionCode=”0xc0000005″ instruction=”0x00007FFA4C5F4AF0″
    backtrace crashedThread=”0″

    I’ve updated my Nvidia drivers to the latest version…441.20
    Has anyone else had this problem? All my other Creative Cloud apps work fine.
    Thanks

    Win10 64bit | ASUS X99-AII | i7 6850K @ 3.60GHz | 32GB Ram | GeForce GTX 1080 | DeckLink Mini Monitor 4k

    Ann Bens replied 6 years, 9 months ago 2 Members · 1 Reply
  • 1 Reply
  • Ann Bens

    November 22, 2019 at 11:15 pm

    https://forums.adobe.com/thread/2126506
    Make new project and import old project.

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    Adobe Certified Expert Premiere Pro CS2/CS6/CC
    Adobe Community Professional

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