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Activity Forums Adobe After Effects View is cut off

  • View is cut off

    Posted by Travis Haak on December 5, 2008 at 11:33 pm

    I opened up adobe after effects and about 2 inches from the top and bottom of the program were cut off. I don’t know if i accidentally clicked something but i can’t navigate the program when it’s like this. The picture is all I see.

    Travis Haak replied 17 years, 5 months ago 3 Members · 5 Replies
  • 5 Replies
  • Mark Thomas

    December 8, 2008 at 5:06 am

    Not sure if this is an AE issue, are you still having the problem?

  • Travis Haak

    December 9, 2008 at 1:46 am

    Yeah. I’m not having any other problems with my computer so i think it’s just AE. I might have possibly changed a setting but i don’t know.

  • Mark Thomas

    December 9, 2008 at 4:55 am

    Have you tried switching Workspaces?

    Shift+F11
    Shift+F12

    How about opening AE and then changing your System Screen Resolution to reset it? Somtimes it will pop back into place. Not sure if you are using Mac or Windows.

    Reinstall?
    Delete preference file?

    “Sometimes After Effects does some crazy things that only deleting the AE preference file will sort out. Finding that file can take time but there is a much faster way. Restart AE while holding down the Command + Option + Shift keys (Mac) or Control + Alt + Shift (Windows), and you are presented with an option to delete the preferences”
    https://www.motionworks.com.au/2008/04/trash_preferences/

  • Thomas Leong

    December 9, 2008 at 12:16 pm

    If you are using Windows, sometimes it could be that you have set a monitor resolution higher than what the monitor itself can handle but which your installed graphics card has no problem with. In such cases, drag the mouse to the top and/or bottom of the monitor (left/right sides too) and you will be able to ‘scroll’ the application.

    To solve, right-click on the Windows desktop > Properties > Settings and set a lower resolution such that any fully open app will fill the monitor nicely.

    best of luck,
    Thomas Leong

  • Travis Haak

    December 9, 2008 at 10:13 pm

    Deleting the preference file worked. thanks a lot

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