• Blackmagic Design

  VideoHub not responding to software control

  Posted by John Wilhelmi on March 12, 2013 at 3:14 pm

  Hi,

  I have a 5 month old VideoHub that is not responding to the application. I attempted to connect to it from both a mac and a Pc. I can ping it and it responds. I can disconnect and reconnect it from the ethernet switch and it will respond for 1 – 5 minutes and then drop off line.

  It’s not the ethernet switch or the associative cabling. They have been replaced.

  The ping is <1ms.

  When sniffing the ethernet with etherreal I get a TCP checksum coming from the video switch.

  What should I do next?

  Yours,
  John

  John Wilhelmi
  Wilhelmi AV Solutions
  Integration for worship

  John Wilhelmi replied 13 years, 2 months ago 1 Member · 0 Replies
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