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Forums Adobe Premiere Pro Video Clip plays audio in VLC, not in PPro — ??

  • Video Clip plays audio in VLC, not in PPro — ??

  • Eric Chard

    July 27, 2022 at 5:00 am

    I have a number of *.MOV files that will play in VLC, both audio and video, but not in PPro. So the audio is there, and the freeware can play it, but the commercial s/w does not.

    Acting on a suggestion, I used MediaInfo to examine the file, but… not sure what to do with the info. Here’s the TEXT output from MediaInfo, thanks for any help:

    General

    Complete name : D:\Gigs & Projects\SonicBench2010\Footage\2009-Capture\SonicB_002.mov

    Format : MPEG-4

    Format profile : QuickTime

    Codec ID : qt 2005.03 (qt )

    File size : 16.6 MiB

    Duration : 6 s 473 ms

    Overall bit rate mode : Variable

    Overall bit rate : 21.5 Mb/s

    Encoded date : UTC 2009-12-30 04:14:52

    Tagged date : UTC 2009-12-30 04:15:03

    Writing library : Apple QuickTime

    Video

    ID : 1

    Format : MPEG-4 Visual

    Format profile : Advanced Simple@L3

    Format settings : BVOP

    Format settings, BVOP : Yes

    Format settings, QPel : No

    Format settings, GMC : No warppoints

    Format settings, Matrix : Default (H.263)

    Codec ID : mp4v-20

    Duration : 6 s 473 ms

    Bit rate mode : Variable

    Bit rate : 21.5 Mb/s

    Width : 720 pixels

    Height : 480 pixels

    Display aspect ratio : 4:3

    Original display aspect ratio : 3:2

    Frame rate mode : Constant

    Frame rate : 29.970 (29970/1000) FPS

    Standard : NTSC

    Color space : YUV

    Bit depth : 8 bits

    Scan type : Progressive

    Compression mode : Lossy

    Bits/(Pixel*Frame) : 2.075

    Stream size : 16.6 MiB (100%)

    Language : English

    Encoded date : UTC 2009-12-30 04:14:52

    Tagged date : UTC 2009-12-30 04:15:03

    Transfer characteristics : BT.601

    Matrix coefficients : BT.601

    Audio

    ID : 2

    Format : Qdesign 2

    Codec ID : QDM2

    Codec ID/Info : QDesign Music 2

    Duration : 6 s 473 ms

    Source duration : 7 s 552 ms

    Bit rate mode : Constant

    Bit rate : 256 kb/s

    Channel(s) : 2 channels

    Channel layout : L R

    Sampling rate : 32.0 kHz

    Stream size : 202 KiB (1%)

    Source stream size : 236 KiB (1%)

    Language : English

    Encoded date : UTC 2009-12-30 04:14:52

    Tagged date : UTC 2009-12-30 04:15:03

  • Tod Hopkins

    July 27, 2022 at 12:44 pm

    Likely the deprecated QT MPEG4 codec. I’m assuming you are on a Mac. PP simply doesn’t play everything. VLC does (almost). You’ll need to convert. Since VLC can play it, you can probably convert with anything that uses FFMPEG for core conversion. You can convert with VLC but it’s a PITA. Presuming you want to convert to a pro format, like ProRes, I suggest FFWorks. In short, it’s a matter of finding an app that can read the file and convert to the format you want. Worst case, you’ll need Windows, Linux, or an old Mac (pre-deprecation) but chances are FFMPEG can handle it.

  • Eric Chard

    July 29, 2022 at 9:07 pm

    Thanks for your reply. I am >not< on a mac.

    I believe “Shutter Encoder” will do the job: I tried to save from VLC, but the resulting file did not have the audio (which VLC will play from the original) attached. >:^(

  • Tod Hopkins

    July 29, 2022 at 10:17 pm

    If Shutter Encoder does work, try handbrake set to Production preset.

  • Sally Asaku

    August 15, 2022 at 9:22 pm

    FFmpeg supports DM2 and QDMC, so you should be able to convert the music to a more common format such as AAC with the build-in conversion of VLC (VLC is FFmpeg-based).

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