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Activity Forums Adobe After Effects Video Camera not being seen correctly

  • Joe Moya

    January 20, 2008 at 7:46 pm

    I have had this happen frequently with my Optura40… and, it took me forever to find out why this would happen off and on (well, sort of…).

    Most of the time, my problem was caused the connection to the camera and/or firewire connection on the computer.

    Are you using the same connection cable? You need to be specially aware of the connection end that attaches to the camera…. you need to push it in all the way… with mine, I have to push it REALLY hard. Which BTW, really doesn’t make sense since I also see it as hardware that is being recognized but with the “?” mark in the device manager.

    Now that I noted a common solution to my problem… I have to admited that there have been instances where I had to simply rebooted the computer to get the digital camera to work (make sure the camera is turned on and connection is good).

    Another solution which I have tried (…which is one among many… so many of which I can’t remeber some of the attempts… but one thing that seemed to work frequently is that I used MS’s Movie Maker because in some instances no other software I had worked (and, I have a lot of software to choose from). You might try and us MS’s Movie Maker.

    I am not sure what this problem is exactly… but, it seems to only happen with my Canon… personally, I think it IS a driver issue… but, I can’t prove it.

    Hope this helps… Joe Moya

  • Aharon Rabinowitz

    January 22, 2008 at 8:39 pm

    Thanks Joe – it looks like I may have some kind of conflict with my firewire card and firewire ports. Or possibly the firewall. We’re working on it. Fortunately, it turns out that the camera functions well over USB 2.

    Thanks for your thoughts.

    Aharon Rabinowitz
    Email: arabinowitz (AT) yahoo (DOT) com
    All Bets Are Off Productions, Inc.
    Creative Cow After Effect Podcast
    Internet Killed the Video Star: A Guide to Creating Video for the Web

  • Aharon Rabinowitz

    January 25, 2008 at 7:46 pm

    ultimately – here is what happened. When the factory installed my firewire 800 card, the computer used firewire 800 drivers for all firewire ports/adapters.

    Firewire 800 is not compatible with firewire cameras. The firewire 400 ports still worked because the 800 drivers are able to read hard drives – so I never noticed the problem – until I tried to hook in the camera.

    So I changed the drivers for the on-board firewire port to the standard windows firewire drivers. That fixed it. I can now hook the camera up to my on-board firewire port.

    The other computer, it turned out, was having all sorts of driver problems – just in need of a full reinstall. That fixed that problem.

    Aharon Rabinowitz
    Email: arabinowitz (AT) yahoo (DOT) com
    All Bets Are Off Productions, Inc.
    Creative Cow After Effect Podcast
    Internet Killed the Video Star: A Guide to Creating Video for the Web

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