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Vegas Pro 14 – audio problem
I am working on a small project to test out the new Vegas Pro 14. It is a short 3 minute project with 3 tracks of audio and a single video track. The audio tracks consist of a voice-over track, a music track and a sound effects track. On the sound effects track I have 3 short effects (roughly 5 sec each) at the beginning of the project. The first time that I playback the project after loading it, everything plays as it should. However, when I try to play it back a second time, the sound cuts out on each of the 3 short sound effects part of the way through. First sound effect cuts out part of the way through, the second one starts to play and then it cuts out part of the way through and then the third starts to play and then it also cuts out part of the way through. There are longer sound effects on the same track later on in the project and they play fine. The other 2 audio tracks also play fine every time. It appears that only small files are causing a problem.
I am disappointed so far in Magix support. I contacted them and was advised to delete the sfk files which I did. That didn’t help. I replied back saying that didn’t help and that was the last that I heard from them. I attempted to contact them again after several days but again nothing. Hopefully this is not a sign of the support we can expect from this company.