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Activity Forums VEGAS Pro Vegas 11 crashes constantly on 1 week old Windows 7 computer

  • Vegas 11 crashes constantly on 1 week old Windows 7 computer

    Posted by Don Bowie on October 5, 2011 at 10:11 am

    I have searched this forum (and the internet) and could not find a resolution, so forgive me if I missed something here…

    Vegas crashes every time between 1 and 10 minutes, regardless of task. I un-checked track buffering in preferences. I disabled Microsoft Security Update process.

    I’m running:
    Vegas Studio HD 11 build 247
    Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, Quad Core (8 total)
    6 MB Ram
    NVIDIA GeForce GT 525M (1 GB)
    Windows 7 SP1 64 Bit

    Here’s the error msg details:
    Description:
    A problem caused this program to stop interacting with Windows.

    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: VegasMovieStudioPE110.exe
    Application Version: 11.0.0.247
    Application Timestamp: 4e2f1dd7
    Hang Signature: 271d
    Hang Type: 256
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional Hang Signature 1: 271d35ae488aa43117684a1f09d6be97
    Additional Hang Signature 2: 3537
    Additional Hang Signature 3: 3537ee711f6d31446fe99232c8dac495
    Additional Hang Signature 4: 271d
    Additional Hang Signature 5: 271d35ae488aa43117684a1f09d6be97
    Additional Hang Signature 6: 3537
    Additional Hang Signature 7: 3537ee711f6d31446fe99232c8dac495

    I have almost NO programs installed on this computer as it is a week old and dedicated for editing.

    I loved Vegas on XP last week (except for limited ram), but I’m now pulling my hair out with it this week. Any suggestions?

    Much thanks.
    Don

    Stephen Mann replied 14 years, 7 months ago 4 Members · 6 Replies
  • 6 Replies
  • Angelo Mike

    October 5, 2011 at 12:03 pm

    I’m just guessing, but do you have DDR2 or DDR3 RAM? I remember reading that you should have 2 GB of RAM for every CPU you have to run Vegas, so if you have a quad core you should have at least 8 GB of RAM. And DDR3 RAM is faster than DDR2, though more expensive.

    What kind of computer did you buy? I’d recommend emailing Sony with all this information, though they haven’t gotten back to me about my many crash reports and the email I sent about them last week.

  • Ken Mitchell

    October 5, 2011 at 7:25 pm

    You might want to uninstall vegas using something like
    REVO UNINSTALLER. Then install the trial vegas 10 pro 64 downloaded from the web site. Register your serial number with this. make sure you have quicktime installed.

  • Don Bowie

    October 5, 2011 at 7:45 pm

    I bought a Dell XPS L502x. I know people don’t like Dell much but I had a decent experience with my prior RAM upgraded Inspiron 1521- despite the obvious integrated graphics limitations- which is why I moved up graphics wise.

    My current 6GB RAM is DDR3- and I hate to think I might need to upgrade to 8GB already. I’ll have to check if the XPS is even capable of that. Just checked, 8GB is limit.

    Thanks for your input.

  • Don Bowie

    October 5, 2011 at 7:53 pm

    Can I do that with the license key I have- currently for Vegas Studio HD Platinum 11? QT is installed.

    FYI- I installed (reluctantly) FFDshow to get .avi’s to play- but have since reverted to a restore point that effectively renders the codec idle- but still installed. I had the issue before and after the FFDShow original install.

    I hate the codec issues, and try to understand it as best I can without overdoing it install wise- and with all the research I’ve done I’ve come to believe that FFDshow is important. (but I won’t install and codec packs)

    I only mention the codec thing in reference to potential affects it may have regarding my current hang issue.

    Thanks for your input.

  • Ken Mitchell

    October 5, 2011 at 8:10 pm

    no you will have to download the latest version of HD STUDIO Plat 11
    to use your serial number… sometimes the demo version installs better than the disk.

  • Stephen Mann

    October 5, 2011 at 10:12 pm

    Run RESMON then click the CPU tab. Windows 7 will immediately show which processes are hogging the most system resources. (See the Status Column)

    Resmon provides something like a more powerful version of Task Manager. If a program has locked up, then right-click its name in the list and select Analyze Wait Chain. Windows will then try to tell you why it’s hanging – the program might be waiting for another process, perhaps – which could give you the information you need to fix the problem.

    Steve Mann
    MannMade Digital Video
    http://www.mmdv.com

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