Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums VEGAS Pro VASST Ultimate S – Unable to get License Key

  • VASST Ultimate S – Unable to get License Key

    Posted by Escojido Machado on March 2, 2013 at 3:51 am

    Hello all,

    I purchased the Ultimate S from VASST about two weeks ago. I was told that I could download it for a free trial run and then I could add the license key by email. Well, I never got the license key. I contacted them via email. I was told a few days later, via text, they had run out of license keys, but I would receive the key that night, no later than the next day. Well, its been over two weeks. If I call, I get the same person’s voicemail, who had previously promised me I would get the key by the next day. Oh, they have charged my credit card.

    Anyone have any suggestions?

    John Rofrano replied 13 years, 2 months ago 2 Members · 1 Reply
  • 1 Reply
  • John Rofrano

    March 2, 2013 at 2:28 pm

    Hi Escojido,

    Sorry about the mixup with running out of license keys. We’ve reloaded the keys and if you can send an email to ultimatesupport at the vasst.com domain, I will make sure it gets routed to the proper person who can assign a key to you.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy