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User Interface problem
Hey everyone,
I’m really desperate with the problem I’m having. The interface of my Premiere Pro CS4 is bugged.
I’ve had this problem for ever now and there is still nobody that could have helped me.Here are some screenshots of what I mean:
My toolbox: https://dl.dropbox.com/u/764943/Tooldbox.png
My titler: https://dl.dropbox.com/u/764943/Title%20Window.pngAnd besides that, some effects does not do their job proper. Like a Gaussian Blur will just move my image to the upper left instead of blurring it.
I’ve had this problem when using OS X 10.5. I reinstalled my OS and still had it. Now I’m at OSX 10.6 and still have this problem. I’ve tried to download the trail version from Adobe.com. I had the problem on the 4.0 version and the updated version, etc. And I’m only having this with Premiere Pro. After Effects, Photoshop, Final Cut Studio, etc. works all fine!
I really hope that someone can help me here!
Thanks in advance,
Jordy -
9 Replies
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I have installed CS3 to check and I have the same problem there.
Could it be a collision of Premiere Pro with some other software? -
Hi Jordy
(u really shouldn’t have installed cs3 after cs4, u will need to install cs4 again.)
try refreshing the preferences by holding down ctl+shift while launching ppro.
Otherwise it seems like a Gfx card driver issue. I know it looks fine for other apps but that doesn’t mean much as they aren’t all using the same code to show their ui. Did u update ur video card driver recently?
If this doesn’t appear to be the issue I’d make sure to uninstall cs4 and cs3 then use the adobe cleaner (do a quick search) to uninstall all the little leftover files from the cs3 and cs4 installs. Something has gotten corrupt. Use cleaner to remove everything. Then reinstall. Make sure to install cs3 1st. As it will kill some cs4 functions if u install after cs4.
Hope the prefs refresh helps and u don’t need to go crazy with reinstalling.
Jon Barrie
Jon Barrie
aJBprods
http://www.jonbarrie.net -
Thanks for your reply Jon.
Unfortunately it didn’t worked. Since I already tried to reinstall Premiere Pro and even my OS I don’t think it will work this time. I have a MBP from last year and my drivers are all updated. Could it be a hardware problem? Then I’d better go to the Apple store.
Regards,
Jordy -
I see that I have forgotten to add this information:
When I reset my workspace, then everything is ok. But when I start to work for a while then the problems are starting to appear. Like, when I create a new sequence and then create another title, my titler is messed up.
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I would definitely clear your preferences by holding down the keys ALT+CTRL+SHIFT immediately after you launch PPro and hold them until you see the start screen – to clean the preferences.
– Jon Barrie
Jon Barrie
aJBprods
http://www.jonbarrie.net -
Yes, I did that. But it didn’t worked. I just think
won’t fix my problem, because I have done it lots of time even my OS X. -
Try this…
Find the Adobe Folder in the User Documents Folder. In the Adobe Folder there should be a Premiere Pro Folder in that there will be 4 or 4.0 Folder. If there are any other folders, rename them all with a _ in front of them.
When PPro relaunches with holding Shift Key a new Folder will be built in place with name 4.0
Make sure you have the Menu… Workspace>Import workspace from Projects is unticked!
Start a new project see how that runs. Import a know problem project see how that runs. If all seems well. Try opening a problem project directly and see how that runs.
Hopefully whatever has become corrupt is hidden in this folder of preferences and it’s been rectified. This is not a common problem so I would say there is something unique about your situation. If this doesn’t do it you’ll have to reinstall.
Use this link to download the cleaner and truly clean up all the junk that’s left behind after an uninstall.
https://download.macromedia.com/pub/creativesuite/script/4/MacCS4CleanupUtility.dmgUse this website to follow the instructions.
https://www.adobe.com/support/contact/cs4clean.htmlBecause you have installed CS3 after CS4 there are complications in registries for the CS4 products.
You need to uninstall them both and then run the clean script. Make sure it removes all Cs3 and CS4 items.
Reboot the Mac, then if you ever want to use CS3 install it before CS4. After running the reinstall of CS3 (or CS4 if that’s all you want to use) reboot. Open a project.
If there is something not right here you have should go and buy a tattslotto ticket, because you can’t have this much bad luck without a winfall on the other end of it!
– Jon Barrie
Jon Barrie
aJBprods
http://www.jonbarrie.net -
Many thanks till now Jon. It seems to work now, but I don’t know for how long.
I gonna make another reply in a few days here if everything is still ok. If so, then you fixed my problem.Thanks a lot!
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I would say it’s the video card drivers. what card do u have?
Try to go back 1 version of the drivers.
If it used to work something has happened to corrupt the system. Have u tried the uninstall and clean script yet?
Jon
Jon Barrie
aJBprods
http://www.jonbarrie.net
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