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Activity Forums Boris FX upgrading trial version to purchased DVD version

  • upgrading trial version to purchased DVD version

    Posted by Philip Hooper on April 3, 2009 at 12:06 am

    I’m an occaissional G5 user. I’m on FCP. I downloaded the trial version of Red and liked it. I purchased the DVD for the permanent install. Boris sales said to first uninstall the trial version. As an occaissional Mac user I don’t know how. There is no uninstall program on the purchased disk…will appreciate anyone’s help. Dumb in Yorba Linda.

    Peter Mcauley replied 17 years, 5 months ago 2 Members · 1 Reply
  • 1 Reply
  • Peter Mcauley

    April 3, 2009 at 12:50 pm

    Hi,

    If you simply delete the application from the Applications menu you should be fine. If you really want to do a complete clean of the product from the system before you reinstall from the DVD then please feel free to contact our support department and a technician will walk you through the process. You can contact them by sending an email to support@borisfx.com.

    Cheers,

    Peter.

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