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Activity Forums AJA Video Systems upgraded to AJA IoHD6 and now my monitor has annoying flicker

  • Todd Reid

    September 3, 2008 at 3:53 pm

    I email AJA Support for my specific problem and below is what they sent back.
    Don’t think this helps your situation, but it does give another step to uninstall that I wouldn’t have done.
    Seems Gary may be onto something regarding uninstall/reinstall.
    They were very rapid on their response. Have you tried AJA email Support (aja.com)?

    From AJA support…….

    Sorry to hear this. You can revert back by running the IOHD uninstaller
    then go to the Mac Library>Receipts folder and delete any IOHD .pkg files.

    Just want to know, Did the IOHD get fully restarted including the Mac
    after the software/firmware update?
    What video formats are you working with?

  • Philippe Domengie

    September 4, 2008 at 11:37 am

    Hi Gary,

    You was right : I have a firmware update problem.

    Aja updater software shows me that “moab_dc_top.bit” (2nd line) is 07/31/2008 as “date of firmware in this update” and 08/12/2008 as “date of firmware in ioHD” … weird …

    So I’ve uninstalled everything, deleted iohd package in receipts folder, reboot, reinstall, reboot, reflash all the 6 parts of firmware, reboot the IoHD, then the computer. At this point, my problem was still there, but the firmaware update software indicated proper dates.

    After an other reboot this morning, firmware update software shows again the two differents dates (07/21/2008, 08/12/2008).

    What does it mean ? I’m disappointed as I have to work on 720p50 very soon…

    Thanks a lot for your help.

  • Philippe Domengie

    September 4, 2008 at 11:38 am

    Hi Gary,

    You was right : I have a firmware update problem.

    Aja updater software shows me that “moab_dc_top.bit” (2nd line) is 07/31/2008 as “date of firmware in this update” and 08/12/2008 as “date of firmware in ioHD” … weird …

    So I’ve uninstalled everything, deleted iohd package in receipts folder, reboot, reinstall, reboot, reflash all the 6 parts of firmware, reboot the IoHD, then the computer. At this point, my problem was still there, but the firmaware update software indicated proper dates.

    After an other reboot this morning, firmware update software shows again the two differents dates (07/21/2008, 08/12/2008).

    What does it mean ? I’m disappointed as I have to work on 720p50 very soon…

    Thanks a lot for your help.

  • Gary Adcock

    September 4, 2008 at 12:30 pm

    [philippe Domengie] “What does it mean ? I’m disappointed as I have to work on 720p50 very soon… “

    those are the current correct driver versions, have you contacted AJA tech support?

    gary adcock
    Studio37
    HD & Film Consultation
    Post and Production Workflows
    Inside look at the IoHD

  • Philippe Domengie

    September 4, 2008 at 12:41 pm

    I do it right now…

  • Philippe Domengie

    September 24, 2008 at 9:31 am

    RESOLVED ! UPGRADED TO 6.0.1 !

    I’ve exchange a lot with Aja support by mail. Nothings worked until new 6.0.1 update, everything is now fine for me. No more problem with 720p25 footage !
    That’s great.

    Thanks to evreybody here at Cow !

    Philippe Domengie.

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