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  • Adobe Creative Cloud

    updates fail

    Posted by Simon Brewster on May 19, 2013 at 2:27 am

    hi
    having some problems with the cloud
    i was having a failure with the application manager not starting up ..it just bounced away in the dock
    but i created a new admin user and everything seemed fine the apps started up
    now though i cannot update them the manager sees them downloads the updates but fails while trying to install
    i have tried to manually download the update but that fails as well

    Adobe CSXS InfrastructureCS6
    Installation failed. Error Code: U44M1P7

    its a imac running 10.7.5

    thanks

    Todd Kopriva replied 12 years, 12 months ago 2 Members · 1 Reply
  • 1 Reply

  • Todd Kopriva

    May 19, 2013 at 7:24 am

    If you bring questions and issues about downloading, installation, and activation to this forum, Adobe personnel who are familiar with these systems can help you:
    https://forums.adobe.com/community/download_install_setup

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects quality engineering
    After Effects team blog
    ———————————————————————————————————

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