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update issue
This is probably a stupid question, but I can’t figure it out…
On my G4 (Dual 1Ghz, 1.5 RAM, OSX 10.3.3), every time I try to launch Photoshop lately, it gives me a window saying “Updating Adobe Online components from Adobe.com / 1 of 2 being downloaded”. The file it is trying to download is “AWEXFiles.txt”.
While that shouldn’t probably be a problem, it doesn’t ever fully download anything. I just get the window, and the “beach ball”. After a while (several hours usually) it might move to the second file. But usually it just sits there and never finishes launching Photoshop.
THOUGHTS?!?!?!?! This is making me nuts, and I need to be able to use my Photoshop…
Any help would be appreciated…
Thanks.
Dual 1GHz / 1.5G RAM / FCP3
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Mac 2 — Just Arrived! 2 Dual Core 2.5’s/3 Ghz RAM/OSX 10.4.3/FCP 5 and rest of FCP Bundle“Always bear in mind that your own resolution to succeed is more important than any one thing.” — Abraham Lincoln
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2 Replies
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You didn’t say what version of Photoshop you have.
However, I’ve seen this problem plenty, and it only happens with Photoshop 7.
Go here: [Mac Hard Drive]/Library/Application Support/Adobe
Delete the Web folder.Problem is that the automatic updater software is getting stuck while trying to download a file. Best thing to do is just kill it. It’s not going to find any new updates for Photoshop 7 anyway (there were a couple in the past; you can download them manually from Adobe’s site if you don’t have them already).
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Dude,
You rock. I did forget to mention the version, sorry about that. But just as predicted, it was 7, and I threw out the update folder and ta-da! It worked.
Thanks so much, I appreciate the help!
Dual 1GHz / 1.5G RAM / FCP3
AND
Mac 2 — Just Arrived! 2 Dual Core 2.5’s/3 Ghz RAM/OSX 10.4.3/FCP 5 and rest of FCP Bundle“Always bear in mind that your own resolution to succeed is more important than any one thing.” — Abraham Lincoln
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