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  • Unsupported Video Card CS5????

    Posted by Rick Connolly on October 15, 2010 at 7:25 pm

    I just upgraded my system from XP running CS4, to Windows 7 64 bit running CS5.

    To start I did not purchase yet a CUDA approved video card. Instead I am using a CS4 supported Nvidia Quadro FX 3500 that worked perfect in CS4.

    Now however, bad memories are coming flooding back from my early CS4 days before I upgraded to the supported FX 3500 where afterwards ALL the bugs dissapeared.

    After installing P.P. CS5 everything seemed to be ok…..UNTIL….I tried to download and install the CS5 updates.

    EVERY TIME I TRY, when the downloader gets to the “Please close CS5 Application before proceeding” I then notice that when I move my cursor over top the CS5 open application the cursor is “spinning” indicated that a process in “running”.

    As soon as I click on ANY part of the CS5 window, it goes blank, and then freezes. I then cannot go back to the downloader window or move back to the CS5.

    Not long after this happens, the computer goes blue with the BLUE SCREEN OF DEATH and then does a memory dump!!!

    I was under the impression that I could use the NVIDIA FX 3500, but I just would not get the benefits of CUDA.

    But now I am thinking that the FX3500 is simply NOT supported at all and this is causing my problems and it is CS4 early days all over again.

    Can someo[ne please tell me3 if this is the case and indeed I need to buy a CUDA supported card????

    If so…can you also give me a recommendation of the least expensive card that I can get by with until budget improves.

    Thanks !!!!!

    Rick Connolly replied 15 years, 6 months ago 2 Members · 4 Replies
  • 4 Replies
  • Brian Louis

    October 15, 2010 at 8:02 pm

    I can’t answer your question about the FX3500 but it maybe win7 problems with being an older card or not having updated drivers.
    If you want to put in a card for a just over a $130 you might want to look at a PNY GTX260, it meets the memory requirements and has 192 cuda cores and will work with the Cuda hack for CS5

  • Rick Connolly

    October 15, 2010 at 8:06 pm

    I updated the FX3500 on the Nvidia site and installed the latest

  • Rick Connolly

    October 15, 2010 at 10:33 pm

    Some more info on the problem:

    Keeps going to the blue screen of death now when I try to import video. Before it whacks out….I get two or three times a brief “Video Error on Nvidea card has been recovered by Win 7”. What happens is that when I try some of the functions in CS5, such as that update, or now with Importing a file, the screen briefly goes blank, then recovers…then I try to continue clicking on the file I want, and then again it freezes briefly…goes black, then recovers….and then the 3rd time BAM!!! Blue Screen of Death and then a mem dump!

    So somehow it is related to video. I have the latest drivers from the Nvidia site.

    *****ALSO WANT TO MENTION THAT ALL THIS OCCURS ONLY I REPEAT ONLY IN CS5 Premiere Pro

    All other apps on the machine are COMPLETELY STABLE…I can run CS5 Photoshop and open a 2 meg photo and edit with no problem, even while running a .AVI movie in the background in Windows Media center.

    Thanks again

  • Rick Connolly

    October 21, 2010 at 9:35 pm

    Well, I ordered the supported GTX 470 Fermi card and as soon as I installed it, all the problems went away.

    Anyonme wordering about difference in speed on an upgrade:

    I went from an HP xw6200 Dual processor, with Premiere Pro CS4 running Win XP Pro 32 bit, using a nvidia quadro FX 3500

    ….to an HP xw6400 Quad processor running Premiere Pro CS5 Windows 7 – 64bit using a GTX 470 (Fermi).

    Exporting 38 minutes of (.m2t)HD footage to H.264 takes the same amount of time that it took me previously to export only 5 minutes of footage.

    That to me is well worth the cost of the upgrade.

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