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Activity Forums Avid Media Composer unsupported resolution on media composer

  • unsupported resolution on media composer

    Posted by Tim Dufour on December 9, 2010 at 7:33 pm

    My avid media composer at work keeps showing me an error message of unsupported resolution. It happens in both old projects as well as new projects. I am not the only editor that uses this system, so I do not know how the problem started.

    I deleted all of the msm files on all of the drives, but the error is still there. I am ready to uninstall and reinstall MC, unless someone else has any other ideas on how I can correct this problem.

    I appreciate any and all help on this issue.

    Thanks,
    Tim “the frustrated editor”

    Randy Pfeiffer replied 15 years, 4 months ago 2 Members · 1 Reply
  • 1 Reply
  • Randy Pfeiffer

    December 13, 2010 at 6:24 pm

    Could be a bad user setting. Try creating a new user. Does the error occur with other users? If it does, close Avid, search for “MCState” and delete them (should be 1 for each user), restart Avid.

    HTH

    Cheers,
    Randy

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