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Activity Forums Adobe Premiere Pro unsupported format or damaged file

  • unsupported format or damaged file

    Posted by Michael Gerace on November 6, 2009 at 7:49 pm

    premiere pro cs4

    been using these files for three weeks now…no problems at all. they are all mpeg. now out of the blue i am getting this error. i am completely done with this project and now i can’t render. all files are on an external but do not work from desktop either. any solutions?

    Brian Louis replied 16 years, 5 months ago 3 Members · 6 Replies
  • 6 Replies
  • Brian Louis

    November 7, 2009 at 12:51 am

    [michael gerace] “they are all mpeg”

    what kind of mpeg?, from where?, what are your computer specs?

  • Lloyd Coleman

    November 8, 2009 at 12:07 am

    Do you have Cineform installed on your computer?

  • Michael Gerace

    November 11, 2009 at 12:20 am

    Hi, thanks for writing back.

    Here is the information I can gather about the files:

    -they are named .mpeg
    -audio codec: mpeg audio decoder
    -video: nero video decoder
    -type: vlc media file

    I captured all of the footage using premiere from a canon hdv mini dv.

    The computer:

    200 GB memory still free
    3.50 GB ram
    2.66 GHZ processor

    Files play on windows media fine. They worked with premiere for weeks until I finished and attempted export.

    thanks again

  • Michael Gerace

    November 11, 2009 at 12:21 am

    I do not have cineform. Do you recommend that I get it?

  • Lloyd Coleman

    November 11, 2009 at 12:29 am

    Not to solve this problem. I asked because I had the same problem on two different machines where there was a conflict between Premiere, Cineform and Quicktime. If I uninstalled Quicktime or Cineform the problem would go away.

    One thing that worked when I had that problem was holding down the shift key all the time Premiere was starting. That would reset some files in Premiere and my problem would go away. You might want to try that and see if it works for you.

  • Brian Louis

    November 12, 2009 at 11:32 am

    [michael gerace] “I captured all of the footage using premiere from a canon hdv mini dv”
    When you say you used Ppro CS4 to capture, what was the preset that you used for the project? I assume that the cam was a HV10/20/30/40 and what format did you shoot in?

    [michael gerace] “video: nero video decoder
    -type: vlc media file”

    A vlc media file just means it will play in VLC player which I assume you have on your machine it can be any one of many files, try using something like Gspot to idenify the file.

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