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Unexpected Failure during application startup
I just got Adobe After Effects, and when i tried to open it up for the first time, i got the warning: “Could not rename the file /Users/Username/library/preferences/adobe/after effects/10.0/workspaces.”
When i click ok, it gives me the same message again, and then says: “After effects cant continue: unexpected failure during application startup.”
How can i get rid of this so i can start using After Effects?
(I already tried using command+control+shift when starting AE and trashed the preferences file. This didn’t work so i deleted the 10.0 folder, and this made after effects jump up and down on my dock but then disappear.)
Thanks
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1 Reply
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Sound’s like a bad installation, you may need to un-install and re-install.
Alternately it might be a permissions issue since the error indicates that it could not rename a folder. Try fixing permissions first, if that fails, re-install.
The Adobe Forum may provide some answers.
https://forums.adobe.com/community/aftereffects_general_discussion?view=discussions&start=0
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