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  • Avid Media Composer

    Underrun Errors

    Posted by Gail Reisenauer on October 9, 2006 at 1:22 am

    I am getting two different underrun errors while trying to use digital cut:
    SFCONS_VIDEO_UNDERRUN, DIOerr: Avid DNA detected Hardware Underrun
    ADM_DIO_ERROR_OCCURRED, DIOerr: AVID DNA detected Hardware Underrun

    I work for a large production company and we are running 5 Avid Media Composer Adrenalines v. 2.2.7 all on a Unity Server. But the project is on a local drive when laying off to tape

    We get the underrun error on 1:1 sequences, mostly on sequences over 5 minutes, but not all the time. The errors are also not consistent with which Avid it will happen on. Sometime the errors occur with only one Avid in use or all 5 at the same time.

    Any help would be greatly appreciated.

    Gail Reisenauer replied 19 years, 11 months ago 2 Members · 2 Replies
  • 2 Replies

  • Robert

    October 10, 2006 at 2:26 pm

    we had the same problem. running 4 8200’s on unity. reseller had them set up using onboard ethernet, onboard 1394, fibre card in slot 5, 1394 card in slot 6. I know you aren’t supposed to use the onboard ethernet and 1394, finally came across the unity 4.2.2 readme, said 1394 goes in slot 5, fibre in slot 6. we swapped our card accordingly and are running the adrenaline off the 1394 card in slot 5. no errors since.

  • Gail Reisenauer

    October 10, 2006 at 8:17 pm

    Thanks! I will pass that info on to the engineers.

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