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Activity Forums Blackmagic Design Ultrastudio Pro not working on Mac

  • Ultrastudio Pro not working on Mac

    Posted by Kricket Ro on April 13, 2014 at 2:12 pm

    Hello,

    I am trying to use a Blackmagic Design UltraStudio Pro on a Mac and it is not working. I am using a UltraStudio Express on the new Mac Pro and it works like a charm, no headaches whatsoever.

    Trying to use the UltraStudio Pro makes me feel like I’ve never used a computer before.

    I installed BMD’s Desktop Video 9.7.8 for Macintosh and then plugged in the device. I opened Media Express and it says “No Devices Connected”

    I also tried it with the Desktop Video for Macintosh 9.7.9 Beta – no luck.

    What am I doing wrong? Why is the UltraStudio Express working and the UltraStudio Pro not?

    Thank you in advance!
    kt.

    Paolo Castellano replied 12 years ago 3 Members · 2 Replies
  • 2 Replies
  • Paul Landergan

    April 15, 2014 at 11:54 am

    I have a similar problem with Windows 7 PC’s
    I’ve tested with 2 separate PC’s, both will connect to the UltraStudio, but neither display source video. I can see in to out video connection if I disconnect the USB3 to PC, but re-connecting this kills the output (and VU metering) I have an Intensity Shuttle which connects and works fine – no problem. Despite mailing yesterday, still waiting for a response from BlackMagic support

  • Paolo Castellano

    April 17, 2014 at 8:46 am

    Hello,
    don’t waste your time anymore, the Ultrastudio Pro is not supported on MAC OS. https://www.blackmagicdesign.com/products/ultrastudiousb3/techspecs

    Best Regards,

    Paolo.Castellano@ivs.it
    http://www.ivsEdits.com
    ———————–
    “Post Fata Resurgo”

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