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  • Trouble with After Effects CS4

     Graham Quince updated 1 month ago 2 Members · 2 Posts
  • John Nelson

    December 7, 2021 at 7:30 pm

    My old program is acting up. I’m using CS4 with Sierra 10.12.6 on a Mac Mini 2014.

    I also use it on a Mac Pro with Snow Leopard 10.6.8 and it works fine.

    I prefer using the Mini because of its speed and Apple keyboard.

    The problem occurs spontaniously. It jumps in magnification while working on projects and sometimes gets locked up when trying to quit. I am forced to force quit at those times.

    I’m retired and enjoy using CS4 for family related projects and do not need the additional effects and/or speed offered with updates. I’m also on fixed income and the added expense is not within my budget.

    Today, I uninstalled and reinstalled the program hoping it would solve the problem. It didn’t.

    I hope someone out here can offer suggestions on whether or not this can be corrected.

    Thank you.

  • Graham Quince

    December 11, 2021 at 3:36 pm

    Hi John,

    That doesn’t sound great and I don’t have any suggestions really. Could it be something to do with accessibility settings (thinking of the magnification issue) or perhaps screen size? If it works fine in Snow Leopard, but not in Sierra, could you downgrade the Mac Mini (sorry, PC owner here, I don’t know if that’s possible)

    I found this PDF which might help:

    https://helpx.adobe.com/archive/after-effects/after-effects-cs4-troubleshooting.pdf

    If you’ve reinstalled, I imagine you have the latest release version of CS4 (that appears to be Adobe’s solution)

    Ah, I found this website which mentions Sierra and After Effects:

    https://www.macworld.co.uk/feature/which-apps-dont-work-macos-3664177/

    CS6 and earlier versions of the Adobe Creative Suite are not supported, this includes:

    After Effects CS6 and earlier

    I’m skimming the article admittedly, but that suggests it isn’t possible with CS4 and Sierra.

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