Trouble streaming mp4 on Droid

[Tim Kolb]

I usually maintain the iPhone preset for video…and that seems to work well cross-platform for both iOS and Android in my experience.

Do you have a clip that runs on an iPhone well?

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor

[David Dinenna]

Thanks. The link above works great on the iPhone just not the Droid. I’m using Handbrake to encode to a mp4 from a avi file. I got the streaming issue under control but the audio is out of synch on the Droid still.

I noticed in my Handbrake options the audio source says “1 Unknown (PCM_S16) (2.0 ch)”… could that be the issue? The avi file uses a uncompressed wav file.

[Tim Kolb]

Have you tried Adobe Media Encoder to do the encoding?

I’m on Windows, but I’ve had no issues with using the iPhone H264 preset for iOS and Android.

(With Android, I’ve noticed that performance between phones and OS versions can sometimes be different. Have you checked it on more than one Android?)

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor

[David Dinenna]

Thanks. I only have CS3 so I don’t think I have the media encoder. Can that be downloaded? If not, are there other encoders you recommend? I’ve tried many and Handbrake has always had the best result until now.

[Tim Kolb]

Yes, you have Media Encoder, but I don’t think there are any iPhone presets back that far…CS3 and the iPhone were released about three days apart in 2007.

Would QuickTime Pro produce a more tolerant file?

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor

[David Dinenna]

I just encoded with QT Pro and it works great on the Droid now – BUT now it doesn’t work on my Apple device… this is so frustrating!! Have you used QT Pro?

[Tim Kolb]

I haven’t used QT Pro for this purpose i’m afraid…I have Media Encoder in CS 5.5, which has no problem exporting a cross-compatible file in my experience.

…I’m just trying to brainstorm some options for you.

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor

[Chris Borjis]

works fine on my droid (not sure if you replaced the one that didn’t work)

for handbrake, make sure you do not encode high profile 4, only use 3.1

4 is not supported on most droids.

[David Dinenna]

That’s good news. So the video and audio were synced on your Droid? It’s still out of sync on mine…

[Todd Perchert]

Worked fine on my Bionic as well.
TC