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Treating Editors With Respect
No doubt many of my FCP brothers and sisters are checking out the Premiere Pro and Adobe forums and considering making a change. One of things I noticed is Adobe’s commitment to supporting our work and communicating with the editing community.
Unlike that other company’s code of silence, I see blogs and articles from Adobe product managers on all of the popular creative sides. Their CEO recently unveiled a roadmap in a video. I even see Adobe employees answering questions on this site on a regular basis. Imagine that?
As a long-time FCP user, I am not accustomed to this type of support and respect. I didn’t want this to go unnoticed by those considering a change to CS5.5. In my short time researching a change, I am already impressed with the communication and customer service of Adobe. The other big “A” could learn a thing or two.
Will CS5.5 work for my company? I don’t know yet. But I appreciate a company who is willing to answer questions and work with me and not against me.
Just my 2 cents for the day.
Matthew Glasser
CEO / Executive Producer, InteReality Media LLC
Executive Producer, Healthcare Heroes
http://www.InteRealityMedia.com
http://www.HealthcareHeroes.com -
4 Replies
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Well put. I am also impressed that Adobe does all this with an air of humility – i.e. it doesn’t go around bragging about it – they do their work and let it speak for them.
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It’s nice that you noticed and said something.
We do what we do because we want to help people to make art—or at least get their work done.
I’m glad that I work for a company that encourages me to do that in a public way.
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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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Thanks for noticing and we’re here to help! 😉
Kevin Monahan
Sr. Content and Community Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter! -
I also appreciate and admire what Adobe is doing here. I am considering upgrading from CS5 to CS5.5 here shortly. I would like to see Adobe create their own hardware, OS and computer platform one day, and I know they would make a great system. Thank you Adobe for treating the professional editing community with respect, I wish other companies would follow in your footsteps. Also, thank you to the Creative Cow for this forum and for all the hard work you put into it.
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