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Forums Adobe Premiere Pro Treating Editors With Respect

  • Treating Editors With Respect

  • Matthew Glasser

    June 30, 2011 at 9:03 pm

    No doubt many of my FCP brothers and sisters are checking out the Premiere Pro and Adobe forums and considering making a change. One of things I noticed is Adobe’s commitment to supporting our work and communicating with the editing community.

    Unlike that other company’s code of silence, I see blogs and articles from Adobe product managers on all of the popular creative sides. Their CEO recently unveiled a roadmap in a video. I even see Adobe employees answering questions on this site on a regular basis. Imagine that?

    As a long-time FCP user, I am not accustomed to this type of support and respect. I didn’t want this to go unnoticed by those considering a change to CS5.5. In my short time researching a change, I am already impressed with the communication and customer service of Adobe. The other big “A” could learn a thing or two.

    Will CS5.5 work for my company? I don’t know yet. But I appreciate a company who is willing to answer questions and work with me and not against me.

    Just my 2 cents for the day.

    Matthew Glasser
    CEO / Executive Producer, InteReality Media LLC
    Executive Producer, Healthcare Heroes
    http://www.InteRealityMedia.com
    http://www.HealthcareHeroes.com

  • Alex Gerulaitis

    June 30, 2011 at 10:16 pm

    Well put. I am also impressed that Adobe does all this with an air of humility – i.e. it doesn’t go around bragging about it – they do their work and let it speak for them.

  • Todd Kopriva

    July 1, 2011 at 5:52 am

    It’s nice that you noticed and said something.

    We do what we do because we want to help people to make art—or at least get their work done.

    I’m glad that I work for a company that encourages me to do that in a public way.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    Technical Support for professional video software
    After Effects Help & Support
    Premiere Pro Help & Support
    ———————————————————————————————————

  • Kevin Monahan

    July 1, 2011 at 3:20 pm

    Thanks for noticing and we’re here to help! 😉

    Kevin Monahan
    Sr. Content and Community Lead
    Adobe After Effects
    Adobe Premiere Pro
    Adobe Systems, Inc.
    Follow Me on Twitter!

  • David Mathis

    July 1, 2011 at 10:36 pm

    I also appreciate and admire what Adobe is doing here. I am considering upgrading from CS5 to CS5.5 here shortly. I would like to see Adobe create their own hardware, OS and computer platform one day, and I know they would make a great system. Thank you Adobe for treating the professional editing community with respect, I wish other companies would follow in your footsteps. Also, thank you to the Creative Cow for this forum and for all the hard work you put into it.

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