Tracking not working in CC2014

[Kevin Monahan]

Hi Cody,
Not seeing that problem. Can we get more details on your system and OS?
Can you upload a sample file?

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter!

[Kevin Francis]

Check and make sure you don’t have “Gang to Reference Monitor” enabled.

[Cody Walters]

Hi Kevin. After I have set the effect and mask, I click track forward and Premiere’s tracking progress haults after the first keyframe. I can manually track frame by frame, but can not track forward. Gang to reference monitor is checked.

Cody Walters
Houston Video Production
Houston Wedding Videographer

Adobe Creative Cloud
Canon C100, 6D, 60D

[Cody Walters]

Here is the image with the mask selected:

Cody Walters
Houston Video Production
Houston Wedding Videographer

Adobe Creative Cloud
Canon C100, 6D, 60D

[Kevin Monahan]

Hi Cody,
I’m seeing this in one other case on the Adobe forums. I will see if I can find a way to replicate the issue.
So you’re using .MTS footage on Premiere Pro CC 2014 on Windows. If you can give me more details, please do.

Which version of Windows?
What are your system details (including RAM, CPU and GPU)?
Which camera did the .MTS file originate from?
What kind of masking were you trying to do?
Does it work on other formats?
Does it work in a new project?

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter!

[Cody Walters]

Which version of Windows?
Windows 7 Enterprise, Service Pack 1

What are your system details (including RAM, CPU and GPU)?
16GB RAM, Intel Xeon 3.2ghz 6 Core, nvidia qUADRO k4000

Which camera did the .MTS file originate from?
Canon EOS C100

What kind of masking were you trying to do?
Used curves to demonstrate the problem. I brought down the mids of the entire image and created a circle mask, feathered to around 50. Then attempted to track the face. The image does not move substantially, but enough movement for the tracker.

Does it work on other formats?
Have not attempted this. I will try and report back.

Does it work in a new project?
Have not tried yet. I’ll create a new test project.

Cody Walters
Houston Video Production
Houston Wedding Videographer

Adobe Creative Cloud
Canon C100, 6D, 60D

[Patrick Murphy]

If your Reference Monitor is open, the “Gang to Reference Monitor” selection in your Program Monitor window should be unchecked. You access it from the Monitor options in the upper right corner.

There been a thread about this on Adobe’s Premiere forum for about the last 10 days.

[Cody Walters]

Thank you Patrick. Unchecking gang to program worked, however I am disappointed that this must be unchecked. I use the reference monitor all the time and ganging to the program is a must. I guess I will have to toggle back and forth to use the tracking.

Cody Walters
Houston Video Production
Houston Wedding Videographer

Adobe Creative Cloud
Canon C100, 6D, 60D