Today’s Prelude Update

[Craig Shields]

Interesting. I decided to try it out today for the first time after the update. I notice that I can’t transcode anything. It keeps failing “AME Source Error”. Definitely not a good first time experience for me. Is this because of the update or was it like this before?

[Paul Neumann]

Oh no. It’s been rock solid up to yesterday’s update. Though it works fine on the new iMac just not on the macbookpro.

[Craig Shields]

Yeah that’s what I’m running too.

[Kevin Monahan]

Hi guys,
I can repeat this one on Mac OS X (Windows seems OK). Please file a bug: https://www.adobe.com/go/wish to give the issue some attention. I will let the team know, as well.

Thanks!
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
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