the incredible disappearing audio

[Ivan Myles]

I have experienced this issue multiple times; it regularly happens when copying clips from one project file to another. The good news is that the audio is recoverable, and the process is fairly simple. The bad news is you need to repeat the process for every audio source file with clips pasted into the sequence.

From the project panel, open one of the problem source files into the source monitor.

Find one of the clips from the same source file in the timeline, and open the clip from the timeline into the source monitor.

In the source monitor for the clip from the timeline, move the playhead to either the in- or out-point.

Remove and reset the in/out-point by clicking either the { or } button twice. The audio should now reappear for all clips from the same source file.

Save the project.

Close all files in the source monitor.

Repeat the process for every other problem file.

Note: I am reciting this process from memory. There’s a chance that you’ll need to reset the in/out point on the source file instead of the timeline clip; try that if the above does not work.

[Todd Vanslyck]

Well I went thru the painstaking process of selecting each clip, right clicking and selecting “replace with clip from bin” after setting the in point on the source file.
But I will definitely try this if it happens again!
TVS

Dell T76000 Dual 8-core 2.4 GHz
NVIDIA Quadro 2000
NVIDIA Tesla c2075
Adobe Premiere Pro CS6
After Effects CS6
Cinema 4d r12

[Todd Vanslyck]

“Remove and reset the in/out-point by clicking either the { or } button twice. The audio should now reappear for all clips from the same source file.”

What is the { or } button supposed to do? I tried it on both the timeline and source clip and it did nothing. I can’t even find that it’s a shortcut for anything

Dell T76000 Dual 8-core 2.4 GHz
NVIDIA Quadro 2000
NVIDIA Tesla c2075
Adobe Premiere Pro CS6
After Effects CS6
Cinema 4d r12

[Jonathan Buck]

This fix worked well for me, thanks Ivan.

[Ivan Myles]

At the bottom of the source monitor there are two graphic buttons for setting the in- and out-points. The buttons are marked with “{” and “}” symbols, respectively.

[Rob Davis]

hey fellow Premiere Pro users,

20+ years of Avid and many FCP, I’m jumping into Premiere Pro,
having MAJOR problem with audio disappearing.

If I understand the above post, by simply dropping the source audio back into the timeline, the audio re-appears,
this procedure is not working for me.

I could match and re-insert, but save and quit app. then open and error is back – no audio

I’ve not done anything unusual, no extra apps on my Mac.
Earlier sequences are fine, I’ve reprocessed the “dodgy” file to .mpeg and .mov – still no audio, of course source file plays at Finder OK

I’ve lost 2 days so far!!

any help greatly appreciated 🙂