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Activity Forums Apple Final Cut Pro Legacy The final cut, she crashes. It seems to be the project’s fault.

  • The final cut, she crashes. It seems to be the project’s fault.

    Posted by Rob Schultz on May 20, 2008 at 1:35 pm

    Okay, here we go – I’m an assistant / consultant / would-be day saver on this project:

    I have before me a 2x3GHz Mac Pro, running 10.5.2, FCP 6.0.3, QT 7.4.5. 6GB of RAM. The only system change that has taken place in the past few weeks was when I pointed out that the RAM was installed improperly (it contains 6GB, but for a while, only 2GB were registering), but the crashes are becoming more frequent.

    The project file is currently focusing on a single timeline of about 7 minutes, a promo. The file references approx. 1TB of data. The project does mix interview footage in HDCAM (ingested as DVCPRO HD 1080i60 @ 24fps, 1280 x 1080), b-roll in HDV (HDV 1080i60 @ 29.97 1440 x 1080) and what appear to be temp motion graphics (H.264 @ 29.97, 480×270 native)

    The timeline that has been in use is HD 1440×1080 @ 29.97, matching the HDV, although I have also tried creating a timeline that matches the properties of the HDCAM stuff, since either way, FCP6 supposedly plays nice mixing formats, right?

    All to say: FCP is crashing a lot. I can’t play through the entire promo without a crash. It doesn’t crash at a particular place in the promo, entirely rendered or not-rendered-at-all. Sometimes it crashes whilst rendering, but it’s only pieces of a 7min whole (I read about people having trouble with the 28+min renders). Sometimes it crashes whilst idling – while I’m browsing the forums here, presumably out of spite.

    I’m also running TechTool Deluxe on it, which shows that all the hardware is in good shape, except the Drive Hardware category. The machine contains a 250GB boot drive and a striped RAID of two 1TB drives. The worry was that the RAID could be failing and/or causing so much crashing so dangerously close to deadlines. So I loaded up the backup drive, a 3.2TB array that contains all the footage, on a different mac pro of similar specs (has a kona card the main mac does not, and less RAM).

    …And it STILL crashes! So although we may have discovered a drive problem, this seems software based. Is it mixed formats? Presumably the problem is more than just ‘volume of edits.’ It’s a fast-paced program, but the crash-while-idle seems to dismiss that one. Many or most of the clips at this point have the 3-way CC and/or vignette filters applied. There are about a half a dozen text generator clips in use as well.

    The project is Saved As daily, I’ve read through shane’s stock answers and saw to it that there are no non-apple quicktime components installed, and I have sacrificed the preference files. I am now looking into ordering a spring-born goat as a certain kind of ritual may be in order. Any alternatives that come to mind would be welcome.

    Thank you kindly.

    Aram Bakker replied 17 years, 11 months ago 11 Members · 15 Replies
  • 15 Replies
  • Stace Carter

    May 20, 2008 at 2:31 pm

    Just a guess, but do you have several open sequences at a time, or is just the single timeline you’re working with?

  • Paul Leyland

    May 20, 2008 at 2:32 pm

    Hi
    Do you have any jpegs in your project? FCP used to reject jpegs with CMYK colour. It now allows them in but crashes all the time. Replace any CMYK jpegs with RGB.

    Hope this helps

    Paul Leyland

  • Rob Schultz

    May 20, 2008 at 2:39 pm

    Nope and nope, the only time I have more than one sequence open has been while cutting and pasting to test out situations like the different sequence settings mentioned above, and there are no jpegs or any other stills in the project or bins. We have the HDCAM, the HDV, the H.264, and the Htext generators.

    Rob Schultz

    This post, like so much of Creation, is notArt.

  • Rob Schultz

    May 20, 2008 at 2:57 pm

    Digging into the error reporting, (and of course, since I was trying to crash it to get a look, things were running smooth…for a while)

    Exception Type: EXC_BAD ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread: 36
    ….
    Thread 36 Crashed:
    0 com.apple.AppleVADriver 0xec6dd42a AVACreateRendererDVDExt + 106538
    1 com.apple.AppleVADriver 0xec6ee14d AVACreateRendererDVDExt + 175437
    2 com.apple.AppleVADriver 0xec6c75cf AVACreateRendererDVDExt + 16847
    3 com.apple.AppleVADriver 0xec6c49e4 AVACreateRendererDVDExt + 5604
    4 com.apple.AppleVADriver 0xec6ca655 AVACreateRendererDVDExt + 29269
    5 libSystem.B.dylib 0x91b0bc55 _pthread_start + 321
    6 libSystem.B.dylib 0x91b0bb12 thread_start + 34
    _________________

    We’re escalating beyond my league, probably, but google suggests that most people reporting similar problems have DVD player crashing…is MPEG2 the culprit?
    ————-
    Spoke too soon, naturally. The next crash didn’t resemble the first very strongly:

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000003c
    Crashed Thread: 0

    Thread 0 Crashed:
    0 libSystem.B.dylib 0xffff07c7 __memcpy + 39
    1 ….audio.toolbox.AudioToolbox 0x95b58dcf Resampler2::PushConvert(float*, float*, float*, float*, unsigned long&, unsigned long&, unsigned long, unsigned long) + 1535
    2 ….audio.toolbox.AudioToolbox 0x95b53350 Resampler2Wrapper::RenderOutput(CABufferList*, unsigned long, unsigned long&) + 800
    3 ….audio.toolbox.AudioToolbox 0x95ac998c BufferedAudioConverter::FillBuffer(unsigned long&, AudioBufferList&, AudioStreamPacketDescription*) + 236
    4 ….audio.toolbox.AudioToolbox 0x95ac9b14 AudioConverterChain::RenderOutput(CABufferList*, unsigned long, unsigned long&, AudioStreamPacketDescription*) + 100
    5 ….audio.toolbox.AudioToolbox 0x95ac998c BufferedAudioConverter::FillBuffer(unsigned long&, AudioBufferList&, AudioStreamPacketDescription*) + 236
    6 ….audio.toolbox.AudioToolbox 0x95adf323 AudioConverterFillComplexBuffer + 275
    7 …pple.proapps.AudioMixEngine 0x10021f1b STPreprocessor::Process(double, void const*, unsigned long&, void*, unsigned long) + 331
    8 …pple.proapps.AudioMixEngine 0x10031753 STPreprocessorProcess + 305
    9 com.apple.FinalCutPro 0x00324d01 AudioProcessorPullData + 339
    10 com.apple.FinalCutPro 0x0025937a pKGSoundProcess(void*, long, long, long, long, long, long, long, KGAudioTrackRec*, double, double) + 344
    11 com.apple.FinalCutPro 0x00224ccc TrackMixProc(long, long, KGDictInt*, void*) + 226
    12 com.apple.FinalCutPro 0x00224a78 OrderedCompletionProc(long, long, KGDictInt*, void*) + 132
    13 com.apple.FinalCutPro 0x00224836 ListEntryProc(long, long, KGDictInt*, void*) + 92
    14 com.apple.FinalCutPro 0x0018df59 SendCompletion(void*, void*) + 47
    15 com.apple.FinalCutPro 0x0017c103 pKGEachListItemDo(KGListRecord*, KGListDoAction (*)(void*, void*), void*) + 63
    16 com.apple.FinalCutPro 0x0018dfb2 pKGMediaCacheBufferDone(void*, unsigned char) + 82
    17 com.apple.FinalCutPro 0x00224e59 ReadDoneProc(long, long, KGDictInt*, void*) + 119
    18 com.apple.FinalCutPro 0x00224836 ListEntryProc(long, long, KGDictInt*, void*) + 92
    19 …alCutPro.Plugins.QTM Reader 0x0aa4f0f3 AudioExtractor::Initialize(KGQTMovieContainer*, KGAudioFormat const&, double) + 943
    20 com.apple.FinalCutPro 0x002245fb FinishListItem(KGListRecord*, void*, long) + 129
    21 com.apple.FinalCutPro 0x0022489f ListEntryProc(long, long, KGDictInt*, void*) + 197
    22 …alCutPro.Plugins.QTM Reader 0x0aa4ee7e AudioExtractor::Initialize(KGQTMovieContainer*, KGAudioFormat const&, double) + 314
    23 …ickTimeComponents.component 0x95f9384a SDH_Task + 94
    24 …ickTimeComponents.component 0x95f9012a SDH_ComponentDispatch + 180
    25 …ple.CoreServices.CarbonCore 0x9158a5cd CallComponentDispatch + 29
    26 com.apple.QuickTime 0x93d0ab38 DataHTask + 37
    27 …alCutPro.Plugins.QTM Reader 0x0aa4eddb AudioExtractor::Initialize(KGQTMovieContainer*, KGAudioFormat const&, double) + 151
    28 …alCutPro.Plugins.QTM Reader 0x0aa760ed PluginMainEntry(long, long, KGDictInt*, void*) + 19689
    29 com.apple.FinalCutPro 0x003234f7 AudDHTask(DHDataRec*) + 47
    30 com.apple.FinalCutPro 0x0032375d AudDHDispatch(ComponentParameters*, char**) + 61
    31 …ple.CoreServices.CarbonCore 0x9158a5cd CallComponentDispatch + 29
    32 …ickTimeComponents.component 0x96ead769 DataHTask + 37
    33 …ickTimeComponents.component 0x95fdd6c6 STMediaMoviesTask + 217
    34 …ple.CoreServices.CarbonCore 0x9158ac67 CallComponentFunctionCommon + 1403
    35 …ickTimeComponents.component 0x95fd9a00 STMediaComponentDispatch + 125
    36 …ple.CoreServices.CarbonCore 0x9158a5cd CallComponentDispatch + 29
    37 …ickTimeComponents.component 0x96ea4fef MediaMoviesTask + 61
    38 …ickTimeComponents.component 0x96005f0e GenericMoviesTask + 189
    39 …ple.CoreServices.CarbonCore 0x9158ac67 CallComponentFunctionCommon + 1403
    40 …ickTimeComponents.component 0x9600598f GenericComponentDispatch + 170
    41 com.apple.FinalCutPro 0x0031a24d AudioMediaDispatch(ComponentParameters*, char**) + 85
    42 …ple.CoreServices.CarbonCore 0x9158a5cd CallComponentDispatch + 29
    43 com.apple.QuickTime 0x93dad9ee MediaMoviesTask + 61
    44 com.apple.QuickTime 0x93d09ae3 TaskMovie_priv + 4811
    45 com.apple.QuickTime 0x93dea21e MoviesTask_priv + 100
    46 com.apple.FinalCutPro 0x001ae612 DoMoviesTask(KGPlayerRec*) + 2446
    47 com.apple.FinalCutPro 0x001c0787 DisplayMovie(KGPlayerRec*) + 2235
    48 com.apple.FinalCutPro 0x001c455d PlayerTimer(long, long, KGDictInt*, void*) + 469
    49 com.apple.FinalCutPro 0x00148368 KGTimerInvoke(__EventLoopTimer*, void*) + 206
    50 com.apple.CoreFoundation 0x94d67b5e CFRunLoopRunSpecific + 4494
    51 com.apple.CoreFoundation 0x94d67d18 CFRunLoopRunInMode + 88
    52 com.apple.HIToolbox 0x9208d6a0 RunCurrentEventLoopInMode + 283
    53 com.apple.HIToolbox 0x9208d4b9 ReceiveNextEventCommon + 374
    54 com.apple.HIToolbox 0x920ec1fe _AcquireNextEvent + 58
    55 com.apple.HIToolbox 0x920ea95b RunApplicationEventLoop + 207
    56 com.apple.FinalCutPro 0x0014bb52 KGMainEvent(void*) + 46
    57 com.apple.FinalCutPro 0x002a8dc1 main + 59
    58 com.apple.FinalCutPro 0x000034c2 _start + 216
    59 com.apple.FinalCutPro 0x000033e9 start + 41

    This post, like so much of Creation, is notArt.

  • Chris Monico

    May 20, 2008 at 3:19 pm

    Was the project created in 6.0.2 and then upgraded to 6.0.3? We’ve been having issues with larger projects when they were created in 6.0.2 and upgraded.

  • Rafael Amador

    May 20, 2008 at 4:02 pm

    Hi Rob,
    The first Log says that crashed the Thread 36. But we can not see that Thread.
    Nothing seems wrong in your workflow. Only that H264 as footage is not much recommendable.

    Mac OX 10.5.2-FC 6.02-QT 7.4.1
    G5 2x2Gh 4GbRAM-BlackMagic Extreme
    PMBP 17″Core2Duo 4GbRAM-AJA ioHD
    JVC DTV-17″
    SONY EX-1 . SONY PD170
    ..and always a big mess on top of the table.

  • Rob Schultz

    May 20, 2008 at 4:33 pm

    Thread 36 was posted immediately below the notice that it crashed in that post, I snipped out the rest. It was the AVACreateRendererDVDExt stuff. And presumably we’ll ditch the h.264 when the real stuff shows up.

    For now, I’m trying to make an EDL or XML document and create an all new project from this – I can’t narrow down what version of FCP they had when the project started, whether it was 6.0.2 or 6.0.3, and as best I can tell, it’s just a corrupt project file…mutter mumble, but it IS the last day of the project…

    Rob Schultz

    This post, like so much of Creation, is notArt.

  • David Roth weiss

    May 20, 2008 at 5:13 pm

    No solution for ya Rob, I just love the subject title and had to mention it…

    David

    David Roth Weiss
    Director/Editor
    David Weiss Productions, Inc.
    Los Angeles

    POST-PRODUCTION WITHOUT THE USUAL INSANITY ™

    A forum host of Creative COW’s Apple Final Cut Pro, Business & Marketing, and Indie Film & Documentary forums.

  • Zak Mussig

    May 20, 2008 at 5:59 pm

    Rob,

    I, like David, came for the title and stayed for the thread…

    I would try both uninstalling the new RAM as well as using Compressor to make the h.264 files something more FCP friendly (maybe match on of your other two codecs). You’d obviously want to do these one at a time; otherwise you wouldn’t know which was the fix.

    I get the sense that the RAM may have been damaged from being installing incorrectly. How long was the machine running like that? Even if it’s reporting for duty, it may be a little hung over.

    FCP hates h.264 in the timeline… on par with .m2v files. This may be causing some QuickTime issue which is leading to crashes.

    Those are kinda shots in the dark, but I hope it helps.

    Zak

    “You can’t fix coverage in post.”

  • Arnie Schlissel

    May 20, 2008 at 8:28 pm

    [Rob Schultz] “and what appear to be temp motion graphics (H.264 @ 29.97, 480×270 native)”

    My internal “why is FCP acting up” divining rod is pointing straight at your H.264 “graphics”.

    What happens if you convert the graphics from H.264 to DVCPro HD?

    And while we’re at it, what happens if you convert the HDV?

    Arnie
    Post production is not an afterthought!
    https://www.arniepix.com/

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