templates missing

[Jon Barrie]

Hey Ron,

The content is on a separate installer to the Suite. The disc will be called content.

If it’s Electronic Software Download (ESD) then there is another installer to get, which just installs the content.

You would need to access your adobe.com account to register your purchase and then get access to the ESD for content. 🙂

Hope this helps, JB

Jon Barrie
Adobe Video Solutions Consultant ANZ
Jon’s YouTube Tutorial Page
follow Jon with twitter

[Ann Bens]

https://helpx.adobe.com/x-productkb/multi/library-functional-content-missing.html

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Adobe Certified Expert Premiere Pro
Adobe Community Professional

[Ron Pestes]

Excellent! Thank you.

ronpesteshdvideo.com
Apple Certified Master Pro FCS 2
Sony EX-3
MacBook Pro
Dell M6600
New convert to Adobe CS5.5 Production Premium

[Ron Pestes]

OK, where on the content disc do I find what I am looking for. All I see are a bunch of PDF files in different languages that are no help at all. Can you give me the location of what I am looking for? Thanks.

ronpesteshdvideo.com
Apple Certified Master Pro FCS 2
Sony EX-3
MacBook Pro
Dell M6600
New convert to Adobe CS5.5 Production Premium

[Ann Bens]

Did the templates just disappear or did you never had them?

If you have the disks I would reinstall them all.
If that does not do the trick,
uninstall run Cleaner Tool and reinstall.

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Adobe Certified Expert Premiere Pro
Adobe Community Professional

[Ron Pestes]

The templates were never installed. I need to know where they are on the Content disc. As I said, all I see are a lot of PDF’s about general install of the program in several different languages.

ronpesteshdvideo.com
Apple Certified Master Pro FCS 2
Sony EX-3
MacBook Pro
Dell M6600
New convert to Adobe CS5.5 Production Premium

[Chris Borjis]

Ron, what templates are you referring to?

where in premiere are you clicking to see they are missing?

I think I might be missing them as well.

[Ann Bens]

Reinstall the lot.
I dont think you can install them seperately unless you have the download version.

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Adobe Certified Expert Premiere Pro
Adobe Community Professional

[Chris Borjis]

Ann, where do i go in cs 5.5 to see if I’m “missing templates”

what are they templates of? lower thirds?

[Ann Bens]

Templates are indeed the lower thirds etc. you use in the Titler.

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Adobe Certified Expert Premiere Pro
Adobe Community Professional