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Tech support for a friend-deck problems
I’m providing tech support for a friend tonight and I am at my wits end. Problem is FCP will not recognize the deck. He gets an “unable to initialize deck” message.
These are the specs as I know them:
G5
OS 10.4.10
QT 7.2
FCP 6.0.1
Sony DSR-25What I’ve had him do so far:
-make sure on DV-NTSC easy set up
-external video is on “all frames”
-trashed FCP prefs.
-deck is connected and input is set to DVIs there a problem with QT 7.2?
I’m doing this over the phone but will probably go over there tommorow.
Scott Davis
Scott Davis
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3 Replies
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Try an non-control able device setting to see if this is Timecode related issue.
Good Luck
Michael Palmer -
Is the deck –
A, in REMOTE mode?
B. set for FireWire (iLink) control?
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Turns out it was a bad FW cable. Wow, never seen that before but when he used a different cable all was completely fine. I’m just glad he thought of that before we started uninstalling and reinstalling OS, FCP, QT etc.
Scott Davis
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