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Activity Forums AJA Video Systems “Tape Trouble. Check VTR.” Error Message….

  • Tom Matthies

    April 20, 2007 at 7:59 pm

    Me too of possible!
    Same issues with our deck.
    tom@pulsedms.com

    tom

  • Guillem Ventura

    April 24, 2007 at 2:50 pm

    Same problem here!

    My setup: Quad-Xeon Macpro, OSX 10.4.8, Kona 3, SRW-1 HDCam VTR…

    Did you upgrade to 10.4.9? would it solve the issue? What OS are you using?
    I just emailed AJA support but if you were so kind please send me the file they sent you to:

    skinskk@yahoo.es

    Thanks!

    da Postpo-dude!
    Quimera Producciones, Madrid.

  • Todd Stock

    April 24, 2007 at 3:58 pm

    The patch didn’t work for me, still about 5 errors per hour.

    Please contact AJA directly if you want to try the patch here’s the contact:

    Jim Schroeder
    AJA Video Technical Support

    Email: jims@aja.com
    Phone: 530-271-3177

    If you don’t need timecode or deck control, you can get a solid capture by selecting NON-CONTROLLABLE DEVICE.

    -Todd

  • Chris Acker

    May 24, 2007 at 1:55 pm

    I, too was having this same issue with DigiBeta deck, FCP and AJA Kona 2 card. Never happened before (even on long captures). After trying 3 different decks to no avail, then reading this post and realizing the issue seemed to be with RS422, I simply changed cat 5 patch cable (I run from my suite to an equipment room, where control can be switched to different machines through a patch panel).

    Anyway, that did the trick. So, be sure to have “clean” RS422 paths.

    Chris

  • Keicol

    May 26, 2007 at 1:57 am

    Can someone send me the patch please, thanks

    keicol at aol dot com

  • Casey Baugess

    June 4, 2007 at 8:31 pm

    Hello all, I’m experiencing the same problem with capture in FCP! Anyone still have that patch? Or any other solutions to stop the above problem with the AJA card? Please help! Thanks.

  • Keicol

    June 4, 2007 at 8:51 pm

    Call AJA before 5pm Pacific time. or post your email.

  • Casey Baugess

    June 4, 2007 at 8:53 pm

    Thanks! I got it from AJA Direct. Thank you for the response. I thought this might be faster than AJA.

  • Gnu Gnushka

    June 5, 2007 at 3:35 am

    Can someone send me a patch. Its too late for AJA now.
    thanks

    gnugnushka@yahoo.com

  • Cmpnsm

    June 6, 2007 at 2:08 am

    I am having the same problem. Anyone mind sending me the patch as well.

    cmpnsm@mac.com

    Thanks.

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