SWF video will not play in FIREFOX or SAFARI but fine in IE and CHROME

[Jeremy Chopra]

Oh ok will do that. Thanks. Will post it later today.

Out of curiosity what in the swf file itself could cause a problem? I don’t know that much about the workings of flash based video so if its possible then is good to know what could cause issues.

Wool get on to the test page and see what happens..

http://www.cascadepictures.co.uk

[Jeremy Chopra]

Ok I made the test page:

https://www.cascadepictures.co.uk/test2

Still the same outcome for me. The swf plays fine off the local drive but not off the site. The white box appears. the controls are there when you hover over where the video should be and when you press play the buffer bar starts to fill but then gets green stripes along it indicating something is not right.

So all in all the test page has the same issues as my previous one. The swf is uploaded to the ftp so it can’t be that its pointing to a video that is not there..

http://www.cascadepictures.co.uk

[Curtis Thompson]

hello…

olk – first step is to take that sample movie i used (or any known working flash movie) and use that instead of your demo reel one – if that works, then you know that it’s your movie…

as for why it wouldn’t work – i can’t say as i don’t have access to your flash file, but i’d guess that perhaps you do have a path issue somehow and that you are referencing something that it can find locally but not on the server once it is copied there…

sitruc

[Jeremy Chopra]

ok I did that with a flash movie that is used on my websites home page. That works on both safari and IE.. so that’s all good. Butthat swf file is located in the same folder as the demoreel swf file that is not playing.. so its very odd that basically in terms of the path the video is in the same folder and both work on IE but one works on safari and the other doesn’t? I thought flash was invented to not have such issues cross browser?

So I guess the next step should be to go to the flash section and see what the folks over there might be able to add about why the video would be the issue? That’s at least a step in the right direction. Thanks again..

http://www.cascadepictures.co.uk

[Curtis Thompson]

hello..

ya – w/o being able to see your flash source, it’s pretty hard for me to offer much at this stage, unfortunately… :-/

but do just go through that movie file source and double-check everything…

sitruc

[Jeremy Chopra]

Thanks

Yeah the code is spot on as I just switched the video straight into the link and tried it and same outcome so its definitely the video! So ultimately The code unchanged works with the working flash video on my site but not with the video that is in question.. 🙁

Off to the flash forums so see how that goes.. wish me luck 😉

http://www.cascadepictures.co.uk

[Christy Vacca]

I found the fix do the uninstall and reinstall of adobe flash player
https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html#main_Run_the_uninstaller
then reinstall.
also place your fla and swf and any other files to do with your flash movie for your website in the same place that the HTML pages are located. 😉