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  • Super Strange Unknown Error in Premiere – Any Ideas?

    Posted by Austin Baur on August 15, 2013 at 5:04 pm

    Hey everyone. Let me cut right to the chase. I wanted to compare Speedgrade and Resolve Lite and so I offered to color grade a friend’s project for him. He sent me his hard drive with all his files on it and I opened up Premiere and everything worked great. My friend edited all the footage straight out of camera so the timeline was a mix of DLSR, GoPro, and Contour (MP4) footage. I knew that my color grading apps wouldn’t like this so I transcoded everything to ProRes 422 HQ and relinked all the media in a new timeline in Premiere. I sent the first half of the project to Speedgrade via EDL. Worked like a charm and I sent the file back to Premiere as a ProRes file. Then I dynamic linked a few clips to AE so I could use Optical Flares. Next I sent the second half to Resolve via ProRes and used Scene Detect. The grading went great (for the record I think Resolve Lite was significantly better than speedgrade CS6 but I will continue to use them both until I can definitively decide which one I like more) in Resolve and I sent it back to Premiere as individual ProRes clips. This is where everything went sour. When I started to play back my final timeline in Premiere, which is now 100% ProRes 422 HQ and AE Dynamic Linked clips, it started playing back very jumpy and slow on clips that played back fine before I sent it to Resolve. Even the speedgrade clips, which played back great before Resolve, were not playing back correctly. So I decided to go ahead and render out the project and every single time it hangs up at around 30% and an error pops up that says “Unknown Error” and I cannot export the project. I have no idea what is going on. I verified all of my disks and repaired all of their permissions and it does nothing. I have restarted both my computer and my OS and nothing. I have no idea… anyone encountered this before?
    ———————–

    What does “I don’t know half of you half as well as I should like; and I like less than half of you half as well as you deserve” even mean?

    Michael Hendrix replied 12 years, 9 months ago 3 Members · 4 Replies
  • 4 Replies
  • Vince Becquiot

    August 15, 2013 at 5:23 pm

    Hi Austin,

    You’ll have to go by process of elimination. Save as a new project and render without the dynamic link files first and see if that solves your issue.

    I stay away from dynamic link for any heavy project, it’s just not reliable enough. If that doesn’t work, you’ll have to try again by taking out chunks of files until you find the file that’s causing the issue.

    You could also try copying and pasting everything into a new project and see if that helps.

    Vince Becquiot

    Kaptis Media

    Indigo Live
    San Francisco – Bay Area

  • Austin Baur

    August 15, 2013 at 5:51 pm

    I don’t think the issue is the dynamic link because there were no problems post dynamic linked and pre resolve… it’s also only about a 3 minute timeline. I will try rendering out all the linked comps though just to be safe, and I’ll try the copying and pasting to another project. That doesn’t sound like a bad idea. Thanks.

    What does “I don’t know half of you half as well as I should like; and I like less than half of you half as well as you deserve” even mean?

  • Austin Baur

    August 15, 2013 at 10:15 pm

    For some reason that worked… Rendered out all of my dynamic links as ProRes files and dropped them in the timeline. Then I deleted all offline files and replaced them with ProRes as well for a completely online timeline. Not sure which thing did the trick but one of them did. Problem resolved, thanks for the help.

    Austin Baur
    Florida State University College of Motion Picture Arts
    Class of 2016

    What does “I don’t know half of you half as well as I should like; and I like less than half of you half as well as you deserve” even mean?

  • Michael Hendrix

    August 21, 2013 at 1:27 pm

    We had a very similar problem yesterday but it wasn’t the dynamic link that was a problem, it was comps being in a Premiere timeline. One of our editors brought comps directly into the timeline and they played well for a while, then the project corrupted. Nothing worked from bringing up autosave to previous versions until the comps were deleted.

    Still working on CS6 at work. I know Adobe is working hard to improve dynamic linking and CC is supposed to be better. I have CC at home but haven’t really used dynamic linking yet so don’t know if it is better.

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