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Strange HD PRO problem
I’ve been using the HD Pro card for over a year now. I’m very savvy with all the setting relating to it and FCP. When I left on Friday everything was working great. I haven’t upgraded to Tiger or anything like that either.
So, like I said I left on Friday, everything was working, today I come in (monday) and there is no more video output. The card was running through a HD-SR deck to the monitor, so I figured it was probably a setting problem on the deck. Checked all the settings on the deck and that was all good. Ended up hooking the card directly to my HD-Link. THIS IS THE STRANGE PART. Sound plays out to the HD Link fine. I’m getting normal sound from the HD-Link, but there is no video getting to it. The HD Pro card is not taking in any video signal either. When I go into log and capture mode it just says “no video input”!
What could have happened or changed over the weekend when nobody was around to make the card not work? I can’t think of anything. Is there any utility that actually tests the card? Is there any sort of loop test I can do on the card, like plugging the output into the input and have it check itself?
Any suggestions?
Matt Smith
HD Filmout
Los Angeles CA -
7 Replies
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The only time that I have seen “No Video Input” on a system that has been working properly is when there is a format mismatch – that is, the decklink could be expecting a format other than what you are sending from your deck.
Do post back when you solve this issue as we can all benefit from the solution.
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Yeah, I’ve gotten the message before for that reason, it’s not that this time. I’ve also had the “no video input” problem when virtual desktop is on, (when you install a driver update it usually defaults to on…) but it’s not that this time. I’ve checked all the cables, and everything I can think of. Tomorrow I’m going to put the card in a fresh new G5 and install all new drivers, because I think the card might actually have gone bad. I’m waiting to hear from Black Magic, to see if they have any good ways to test the actual card.
Matt
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Hi,
I’ve had this problem a couple times…under the View menu External Video should be on All Frames…for some reason mine goes to OFF occasionally. Good luck…
dual 2.5 G5 decklink HD FCPHD 4.5
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thanks for the response! different problem though.
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Hey I found the solution. It’s not a good one though. I turned the computer off overnight. Still not working when i shut it down. Turned it on this morning, and it worked great… I’m happy it’s working but that doesn’t help next time I have this problem. I tried shuting down and restarting the computer many times yesterday, so it wasn’t just as simple as restarting the computer. Very strange. Any ideas from Black Magic?
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I have the same problem (went away for a week, computer was rendering while I was out) returned and now have no Decklink HD output or input. This is a PC system and Decklink audio doesn’t work either. I’ll try shuting the computer off for a while.
RN
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Matt- has this problem recurred for you?
It’s happening to me now – and shutting down for a few minutes didn’t help..
The only thing that changed on my machine is that I’m running QT 7 now…but I have a Blackmagic Extreme
card running QT7 fine. It’s not Tiger 10.4 on either system, just QT 7…On my HD Pro system, video out works perfectly- I just can’t capture.
j.
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