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Strange Error Message
Posted by Mark Welch on April 18, 2012 at 10:12 pmI’m about 95% near the finish of a simple 5 minute project with a fair amount of effects & audio edits, etc and I’m getting this error message:
Premier Pro has encountered an error.
[/Volumes/BuildDisk/builds/ringo64/shared/adobe/MediaCore/AudioRender/Make/Mac/../../Src/AudioRender/AudioPrefetch.cpp-87]I play back along the timeline and either the audioo drops out (but shows waveform on the track) or it starts deleting the audio track as it plays.
I closed out Premier, relaunched, same thing. I closed out, shut dow the Mac, relaunched, same thing. This has not happened before. Any ideas out there? On a deadline – going nuts here. FCP vet but still new to Premier.
Thanks
Mac OS 10.6.8
4 gig ram
CS5.5Jonas Bendsen replied 11 years, 6 months ago 6 Members · 14 Replies -
14 Replies
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Jeff Greenberg
May 20, 2012 at 2:30 pmI have no real idea, but the error points at the audio (as well as the strange errors like deleting audio tracks).
Try copy/pasting it to a new project and see what happens.
Best,
Jeff I. Greenberg
Editor/Author/Speaker/Consulting
My NAB seminar schedule, contact info and more -
Mark Welch
May 20, 2012 at 8:04 pmThanks Jeff,
The clip compresses fine within the sequence. It just wont play audio on the timeline. I’m not laying back to tape so I can live with this one-time anomaly.
Mark
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Joseph Hung
June 29, 2012 at 8:32 pmAny solutions to this? I’m getting the same exact error. Your posting is the only one that comes up for this specific error, however many people are getting seemingly random errors of this type.
When it first happened, I hit Continue about 10 times and the window went away. The second time the window stays no matter how many times I continue. However, I am able to continue editing “underneath” this window. I even saved and tried to shut down PPro, but in the end had to force quite, then the Continue button works and it goes away.
Just started my first project in PPro, a short one, so I’m barely in deep in the project.
Any thoughts welcome,
Josephhttp://www.tulpapictures.com
Twitter: @tulpapictures
Facebook: http://www.facebook.com/tulpapicturesMac Pro 3.0 GHz 8-Core Intel Xeon (2,1) 8GB RAM
Macbook Pro 2.3 GHz Intel Core i7 (8,2) 4 GB RAM
OSX 10.6.8
FCS2
CS5.5
Blackmagic Intensity Pro
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Mark Welch
June 29, 2012 at 9:01 pmJoseph,
I downloaded the free 30 day Production Premier trial. Opened up my project in Premier 6 and never saw that error again in the new project.
I never could figure out what that was. My trial period is over and I opened up the affected 5.5 project and the error was still there.
A complete upgrade for the Production Premium suite is $375. but I think you can just upgrade Premier to version 6 for about $95.I think it was some kind of bug in 5.5 that got fixed. Perhaps we’ll never know. 🙂
Mark
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Joseph Hung
June 29, 2012 at 11:32 pmYeah, I’m doing some research and and checking the bank account now. Very interested in CS6 but can’t throw down on a full license, which would be ideal, but now is not the time. Buying just Premiere is an idea. However, as I’m an FCP7 editor since FCP1 and looking for options other than FCPX, I naturally decided to give PPro a go. This is my first time using it honestly, but I think I have been doing everything correctly (it’s not all that different from FCP7 in some ways). For these random debilitating errors to be happening now, when I’ve barely even begun editing (this is happening while I’m just creating bars and tone and 20 second leader with countdown and 2 pop! Geez!), it hasn’t been a great start to my learning curve 🙂
I’ve read many people having similar errors with paths that are virtually the same. Noone seems to have fixed the issue other than the constant grind teeth, squeeze ball, reboot.
Thanks for the help
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Joseph Hung
July 2, 2012 at 5:12 pmHey Mark, how’s the CS6 going?
I am realizing I can’t use Pr on my Mac Pro 2,1 as Adobe has cut off 32bit EFI support as of CS6. Bummers.
Here is a thread on Adobe forums detailing the many issues with this same exact error issue that we’re experiencing. Many people have been having issues with CS6 on Macs, some that seem resolved for a month after extensive system rebuilds uninstall/reinstalls etc and the serious error comes back.
You may find this interesting, and when/if your Pr starts crashing again.
https://forums.adobe.com/thread/1016670?start=0&tstart=0
Keep us updated!
Joseph -
Joseph Hung
July 2, 2012 at 8:04 pmI learned a work around on the forums, either collapse all of your audio tracks or set the display mode of the audio track to “show name only”. It has something to do with the audio waveforms and loading the preview of the waveform. Pr cs5.5 was virtually unusable, and now I haven’t gotten one error message. Yet.
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Benoit Delfosse
July 17, 2012 at 10:45 amHi!
I Have exactly the same problem in Premiere Pro CS6. the error message is :Premiere Pro has encountered an error.
[/Volumes/BuildDisk/builds/mightykilt/shared/adobe/MediaCore/AudioRenderer/Make/Mac/../../Src/AudioRender/AudioPrefetch.cpp-87]I tried to select display audio “shoe name only” but nothing changed.
I can continue to work with premiere by clicking “continue” but the message comes out again and the timeline doesn’t match with what I see in the program window…
And when I try to close Premiere Pro, It crashes.
Does anybody has an another idea?
Thanks
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Mark Welch
July 17, 2012 at 12:51 pmProbably just upgrade to 6. I cut a few shows on it during my trial download and that problem never presented itself. It seems to be a bug in 5.5
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