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Activity Forums Adobe After Effects Strange AE Video Wall plugin behaviour on one mac but not on the other.

  • Strange AE Video Wall plugin behaviour on one mac but not on the other.

    Posted by Paul Jones on January 23, 2016 at 1:17 pm

    Hello
    This is actually a question about a 3rd party plugin problem running in After Effects CC 2015.
    I was running a demo version of Digieffects Video Wall in AE, after the client approved the effect I purchased the plugin.
    After purchase the watermark still remains in the comp (flashing now instead of constant)
    When I open the exact same job on my iMac the watermark isn’t there and everything is fine.
    At the moment there is no solution to curing this problem and Digieffects customer support don’t seem to have a solution either. They supplied me with a new serial number which made no difference.
    Is there an easy explanation why this plug in works in same version of After Effects on a 2012 iMac and not on a 2012 Macbook Pro?.
    Any help really appreciated.
    Paul

    Paul Jones replied 10 years, 3 months ago 2 Members · 2 Replies
  • 2 Replies
  • Walter Soyka

    January 23, 2016 at 10:52 pm

    The watermarked frames have been cached — try this:

    Edit > Purge > All Memory & Disk Cache

    Walter Soyka
    Designer & Mad Scientist at Keen Live [link]
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    @keenlive   |   RenderBreak [blog]   |   Profile [LinkedIn]

  • Paul Jones

    January 24, 2016 at 10:42 am

    Hi Walter
    Brilliant, that has fixed the problem.
    Thank you SO much…
    Paul

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