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  • Apple OS X

    startup problem

    Posted by Craig Lindvahl on November 1, 2005 at 4:09 pm

    Hi-

    I have a powerbook G4, used daily by students in a television class.

    The laptop, when starting, shows us a screen that says “You need to restart your computer. Hold down the power button for several seconds or press the restart button”. It shows the message in several languages.

    I started the computer with the install disk, went to disk utilities, and tried repairing permissions and repairing the disk. It said everything was okay. Restart-same problem.

    I did a complete reinstall of the system software. When it restarted after the first disk, same problem.

    I then restarted in the safe mode, using the shift key. It then asked for the second install disk. After the installation was finished, I tried restarting the computer. Same problem.

    Any ideas about where to go from here?

    Thanks very much.

    Craig Lindvahl

    Jeff Carpenter replied 20 years, 6 months ago 2 Members · 1 Reply
  • 1 Reply

  • Jeff Carpenter

    November 1, 2005 at 4:31 pm

    It could be something like a faulty logic board. Or maybe not, but whatever it is I’m betting it will need to be serviced by someone. That usually indicates that a part of the hardware needs to be repaired or replaced and for laptops I always suggest finding proffesional help to open them up.

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